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technical solutions Tagged Articles
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Strangling the Internet: Why Spam Matters and What It Costs
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| More than 70% of all e-mails are spam - that's 53.8 trillion per year! Spam is projected to cost $130 billion worldwide in 2009. The major cost to individual businesses is lost productivity through employees' time spent reviewing spam or searching for lost e-mails. This article looks at the cost of spam to businesses and reports that quarantining suspected spam costs 62% less than aggressive deleting policies.
This topic is the third in our 2009 whitepaper series: "Making every IT dollar count!" The full whitepapers are available on our website. |
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Other technical solutions Related Articles
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Why Use a Business Coach for Business Development?
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| As business owners and managers we find ourselves thrust into our position through what is commonly referred to as “Promotion into Incompetence”. We move up through the ranks or start our own businesses based on our technical skills. Little consideration is given to the actual (non technical) skills and mindset required to manage people and run a business effectively.
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Tips for Technical Writing
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| Technical writing warrants method and practice. The following article providers tips to aid in technical writing endeavors. |
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A False Assumption Made by Too Many Aspiring Entrepreneurs
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| In his best selling book, The E-Myth Revisited, Michael Gerber said that most people fall victim to the most disastrous assumption anyone can make about going into business. He calls it 'The Fatal Assumption'. That Fatal Assumption is: if you understand the technical work of a business, you understand a business that does that technical work. In other words, don't assume that if you know how to bake pies (technical work of a business), it means you know how to successfully run a business that sells pies (business that does that technical work). |
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Downloadable Soft Skills Train the Trainer Training Materials Streamlines Training
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| Most trainers start their career in technical roles. After all, before they become confident to teach others, they need to know the topic they want to teach inside out. Learning something deeply takes years and requires a lot of persistence. Eventually, a technical person may decide that it is time to start transferring that knowledge to others.
This is where training and knowing how to train others comes into equation. We all know that someone can be very good at what they do but might not be good at telling you how they do it. On the other hand, some people are very good at explaining everything in simple terms, even though they are not world famous in their technical field. |
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Do Quality Technical Support for Your Business
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| Good technical support can help you increase customer conversion rate and win fine reputation. Also, it is good for brand dissemination. Here are some guides to help you do good technical support for your business. |
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Where the Jobs Are/Will Be
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| Not surprisingly, the job growth in technical fields will exceed the increases in the non-technical. |
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How to use web video for internal business communicaitions and external marketing
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| IBM Software Services for Lotus is using video and the vzaar video platform in a wide variety of ways - for internal education and communications as well as for external marketing and customer relations. Internally, Mr. Leaser and his department are using video for sales training, communication where they want to propose a particular course of action, and to provide training of their technical solution architects and solution specialists. They also are doing internal case studies - talking head interviews and lots of screen capture using their own LotusLive web conference solution and mixing it with live video. IBM uses video externally to promote and market their assets and solutions worldwide. The video messages are designed to help customers select, purchase and use the appropriate business solutions.
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B2B PR – Planning for Success
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| Business-to-business public relations demands a different approach to consumer PR. Consumer and B2C PR is often event or stunt driven with a short term focus. B2B PR is based on hard facts, technical discussion and demonstrating capability. Building confidence and credibility with technical buyers, engineers, architects and other professionals encourages sales and fosters long term business. To achieve lasting results, you need a strong working relationship with a technical PR specialist who understands your products, your markets and your customer needs. |
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Managing techies
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| Do you need to come from a technical background to manage technical people? |
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A Tale of Two Managers: Command versus Commitment
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| Joel views himself as a "realist." As a manager, he has little time or patience for, as he puts it, "making nicey-nicey." Coming from a deep technical background, he hates meetings ("they get in the way of real work") and resents having to sell changes or get people on board. "I don't care if they like me," he's fond of saying, "I only want their respect and compliance." He likes nothing better than solving tough technical problems with practical, well-designed solutions. He runs his organization "by the numbers." He focuses on continuously improving existing processes and technologies. He sets high targets and relentlessly drives everyone to meet them. |
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