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Do A Needs Analysis before Buying Your Phone System
“Too many times I see phone systems installed that don’t suit the needs of the business. If you needed a new delivery truck you wouldn’t buy a four-door sedan. But that’s how bad it is sometimes…”
10 Points to Consider in Your VoIP Choice
“…not graduated your telecom system into an IP (internet Protocol) system then you are at a big disadvantage compared to your competitors who have done so.”
Interactive Voice Response & You
“IVR has become so authentic people don’t even realize they are talking to a computer.”
Study Links Depression to Heavy Internet Use
Psychologists from the Leeds University in the U.K. say there is a strong link between depression and Internet addiction.
How To Safeguard Your Image Online
Have you tried Googling yourself? If you haven’t yet, you should. Some would readily dismiss it as mere vanity or ego search, yet at this very moment, an HR manager from a company you’re applying for or someone who’s been eyeing you for a date could be scouring the Web looking for every bit of information about you.

Federal Communications Commission’s Broadband Plan
The court’s decision to overturn the Federal Communications Commission’s sanctioning of Comcast’s management of its Internet traffic for lack of mandate is a major blow to the agency’s net neutrality efforts, but the FCC is plodding ahead with the plan.

Lesson #2: Understand the Future and Your Place in It
“I’m a paper man, not electronic,” says Helu. “My children gave me a lap top for Christmas, but all I know how to do so far is push the on button.” In university, Helu studied engineering. He can process numbers and formulas at a speed impossible for most. But, when it comes to using computers and the like, Helu is uninterested. He prefers to keep to himself in the drab basement of his two-story headquarters surrounded by the paper ledgers he has been using since he was a boy.

We want more than a script
Hundreds of thousands, if not millions of sales people around the world use sales scripts. Used properly, sales scripts act as scaffolding or bridgework to earn us the right to have a meaningful discussion with our prospecting customers, members, donors or subscribers. The sales script is a well constructed set of guidelines that support us when we prospect. Good sales scripts: * are purposeful – have a clear reason why you are calling someone; * use language the customer understands; * are designed for the benefit of the listener with it always being “the prospects choice” to accept or reject what they hear; * are brief and allow for questions and conversations; * aim to achieve a result – an appointment, donation, purchase, feedback, etc;
Telstra unveils Twitter policy - here's why your business needs one too
Telecommunications giant Telstra has developed a six-page memo for its employees detailing how they should behave on Twitter and other social networking sites. Telstra has ordered that staff must participate in "social media training programs" before they make any claims or comments about the company on these sites.

Communication Theory
Communication has been evolvong over the years. From the most primitive methods to where communication is today, the study of the changes throughout time have opened a discipline known as Communication Theory.

Internet Telephony Has Changed Communications
Internet telephony has grown and changed the landscape of telecommunications. WIth such services as VoIP, internet telephony is a force to be reckoned with

Alan Blumlein & His Contributions to Communications
Alan Blumlein worked for Western Electric and made crucial contributions the field of telecommunications.

Alessandro Volta and The Voltaic Cell
Alessandro Volta was an Italian inventor who studied electrostatics and electrochemistry and is best known for inventing the Voltaic cell.

Christian Doppler's Contributions to Telecommunications
Christian Doppler is the inventor of Doppler radar which embodies the concept of of the frequency shifting effect between motion and sound.

Whada ya rates?
Please train your people in how to make proper, well intentioned business/sales phone calls - it's not difficult. A half day session in the ‘how to' will get you started, followed by some pithy little sessions with your team on a regular basis to share what's working well, etc. I know I sound like June Dally-Watkins (famous deportment teacher) but as the saying goes ‘You never get a second chance to make a good first impression'. Good manners, grace, and courtesy go a long way.
Navigating the Changing Face of Telecommunications
The telecommunications industry is always evolving. If you are looking to purchase telecom equipment, it helps to have a guide who knows the telecom industry.

RFM - Recession Proof Your Marketing Spend Today!
RFM stands for Recency, Frequency and Monetary Value. It has been used by direct marketers for over 40 years as a segmentation tool to increase marketing ROI. The basic premise of RFM is that customers who have purchased more recently, more frequently and have spent more with your company are your best prospects for future direct marketing campaigns. Like data mining/response modeling, the goal of RFM is to increase marketing ROI by communicating (via direct mail, call center, etc.) only with customers that are likely to respond. Done well, you increase your ROI as you attain almost the same number of sales by contacting only a fraction of your customer base. This is a fullproof method to increase sales while decreasing marketing spend in a bad economy.
Find A Business Opportunity Right For You!
The key to running a lucrative company is finding the business opportunity that’s right for you.
A Big Fat Overview To Canadian Computer, Telecommunications And Software Lease Finance
Information on lease finance solutions around computer, software, and telecommunications equipment in Canada .

Other telecommunications Related Articles

Lesson #5: Create the Market Where There Is None
In 1950, the Tokyo Telecommunications Engineering Corporation had a problem on their hands. Morita and Ibuka had finally conceived and designed Japan’s first tape recorder by grinding up magnets and sticking the powder to strips of paper that they had covered with rice paste. The product worked, and they believed it had great potential, but as of yet, there was no demand.

What is Telecommunications?
We use telecommunications everyday, but what do we know about it? This article defines telecommunications and gives a short history of it.
New cable to connect eastern Africa
NEPAD pushes for cheaper, faster telecommunications
Don't Be Slammed, Crammed or Scammed
Does it ever seem as if there’s always someone trying to get your money? Even in telecommunications it’s that way. Here are some helpful tips to try to keep your money in your pocket. Some of these may seem like ancient history, but could still happen.
Moving Up With Mobiles: Ilhan Makes Good
It was 1987 and having had enough of working with Ford, Ilhan decided to accept a job at Strathfield Car Radio, where one of his close friends also worked. Strathfield was becoming a market leader in the young telecommunications industry. Ilhan saw the potential and wanted to get in on the action while he still could.

Internet Telephony Has Changed Communications
Internet telephony has grown and changed the landscape of telecommunications. WIth such services as VoIP, internet telephony is a force to be reckoned with

Alan Blumlein & His Contributions to Communications
Alan Blumlein worked for Western Electric and made crucial contributions the field of telecommunications.

Navigating the Changing Face of Telecommunications
The telecommunications industry is always evolving. If you are looking to purchase telecom equipment, it helps to have a guide who knows the telecom industry.

Do Auto Attendants Fully Replace The Live Operator?
Learning about telephony and its VoIP extensions such as auto attendants and other related phone messaging services and why they can best replace, or at least work with, live operators in a given business. With telecommunications becoming pretty advanced over the past years, businesses, regardless in size, can seize the benefits for themselves.

A Big Fat Overview To Canadian Computer, Telecommunications And Software Lease Finance
Information on lease finance solutions around computer, software, and telecommunications equipment in Canada .

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