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Why a Top Sales Manager Must Always "Tune Into the Right Frequency"
It's definitely clichéd, but I think this is one of the most critical elements to successful sales management and that is to make sure you are tuned into the right radio frequency with your salespeople. There's only one radio station that your sales executives like to listen to and that radio station is: WIFM. (You might say WIIFM, but let's not get too technical here...). This is the "What's-In-It-For-Me" radio frequency. This is the only station they pay any attention to and if you're not broadcasting on it all the time, 24-7, then your sales reps are gonna switch you over to some other station on XM or Sirius radio...or worse yet, turn off the radio completely!

Why A Top Sales Manager Needs To Be On All His Reps’ “Pre-sets”
You have to be more popular than Howard Stern. You also have to be cooler than Opie and Anthony too. Why? Because one of the most critical elements to successful sales management is to always make sure you are tuned into the radio frequency of your salespeople. Here's why. There's only one radio station that your sales executives like to listen to and that radio station is: WIFM. (You might say WIIFM, but let's not get too technical here...). This is the "What's-In-It-For-Me" radio frequency. This is the only station they pay any attention to and if you're not broadcasting on it all the time, 24-7, then your sales reps are gonna switch you over to some other station on XM or Sirius radio...or worse yet, turn off the radio completely!

What Do Your Business Emails Reveal About You
Why should you worry about how your emails are reviewed by their recipients? Because in business, you are constantly being judged by your customers, your employees, your investors, your partners, and your peers.

Other telephone conversations Related Articles

Selling on the Telephone Part 2
As reviewed in part one, telephone selling is in a boom. It is very common to find sales and marketing managers growing their telephone sales team. Telephone selling has proven to be a very effective sales channel, if used properly. Here are a few more tips on becoming successful at telephone sales.

TELEPHONE TECHNIQUES
Telephone Selling Process. You as a Telephone Sales Person.
Test your Telephone Effectiveness - Find out if your phone practices are winning or losing customers
Test your telephone know-how with this 5 question multiple-choice quiz to identify your telephone effectiveness, and that of your co-workers. Discover the 'correct' answers with strategies for enhancing telephone greetings, using the hold feature, juggling a caller and in-person visitor, and more.
The Technology Trap for Talking Takes a Toll
Professional speaker, Eileen McDargh, reminds readers that face-to-face or telephone conversations are often the best choice when speaking with your peers or your clients.
Turn incoming calls into sales & profits
The top sales performing businesses understand how very important the telephone is as a selling tool. They understand: 1. Customers and prospects telephone the business because they have a need, problem or want. 2. Many times the telephone conversation determines whether the prospect becomes a customer or whether the customer remains a customer of the business. 3. The person answering the telephone is a very important provider of customer service for the organization. 4. The person answering the telephone has a great opportunity to gain customers and obtain sales.

Telephone Coaching: Be honest to yourself and your client What do you need to do and know about telephone coaching?
Teleconferencing, telephone coaching..... Telephones have taken an important role in the way we do business and relate to others. I have spent some time looking for a guide or protocol for telephone coaching and could not find anything. I decided to include a session on telephone coaching in my coach training programmes and mentor coaching, this is the result!

Sales Scripts - 5 Cold Calling Strategies
If you have been in sales any time at all, one of the biggest challenges to new salespeople is the telephone. The fastest way to cover a lot of ground quickly is by telephone. How do you conquer the phone?
Ten Tips for Emotionally Intelligent Conversations
This article provides some powerful tips you can use for having fierce conversations at work, particularly difficult conversations that have to deal with conflict or lack of trust. These ideas are helpful for people who have trust issues and are in conflict with one another. They have been found to be very powerful and effective in helping leaders and employees engage in assertive and emotionally intelligent conversations.

Personal Impact and Influence – The Conversation Control Map
Conversations are how things get done in organisations. These conversations might be meetings, email interactions, telephone conferences or chance corridor or water cooler discussions. What they have in common is their purpose. Business conversations are there to solve a problem or make a decision. A mental model or map helps people notice where a conversation is and provides pointers to what to do next to move it to a more useful place.
What is VoIP - Part 1
VoIP is technology that allows high speed internet lines to be transmit telephone voice data. The study of what VoIP is and how it works begins by looking at the analog telephone and how that transmits voice data along standard telephone line channels.

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