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Methodology : Exploring entrepreneurship in a declining economy
A sample of 160 entrepreneurs located in different parts of Borno State in the North Eastern part of Nigeria was randomly selected from a list of small businesses furnished by the Ministry of Trade and Industry. The ministry is the main agency responsible for registering small and medium enterprises and addressing issues related to their development in the state. Since the focus of this study was on business start-ups after the economic decline had began, only those entrepreneurs who had started their businesses after 1983 qualified for inclusion in this study.

Other telephone systems Related Articles

Selling on the Telephone Part 2
As reviewed in part one, telephone selling is in a boom. It is very common to find sales and marketing managers growing their telephone sales team. Telephone selling has proven to be a very effective sales channel, if used properly. Here are a few more tips on becoming successful at telephone sales.

Test your Telephone Effectiveness - Find out if your phone practices are winning or losing customers
Test your telephone know-how with this 5 question multiple-choice quiz to identify your telephone effectiveness, and that of your co-workers. Discover the 'correct' answers with strategies for enhancing telephone greetings, using the hold feature, juggling a caller and in-person visitor, and more.
Inspiring Innovation & Creativity through Business Systems
Ok, I admit: "I am a big fan of systems, Its all about Systems". It could just be the Mechanical Engineer and Business Analyst coming out in me, but it goes much deeper than that. It is definitely grounded in my recent experiences with systems. We are surrounded by systems, and our lives revolve around them and rely on them working infallibly. The cars (or motorbikes) we drive, the computers we use and the human bodies we live in, are all brilliantly refined and intricate systems that we use everyday. We expect them to work predictably and consistently every time we use them.

Music on Hold - Is your legal?
It's not uncommon for many business telephone systems to have Music on Hold (MoH), but do you know if yours is legal. This article relays information to assist you in understand your music rights.
Turn incoming calls into sales & profits
The top sales performing businesses understand how very important the telephone is as a selling tool. They understand: 1. Customers and prospects telephone the business because they have a need, problem or want. 2. Many times the telephone conversation determines whether the prospect becomes a customer or whether the customer remains a customer of the business. 3. The person answering the telephone is a very important provider of customer service for the organization. 4. The person answering the telephone has a great opportunity to gain customers and obtain sales.

9 Tips for Effective Telephone Use
Today we are busier than ever. Our systems need to work with us to make the most of our time. Telephone and Voicemail usage has increased and being able to effectively manage the tools is what this article is about. Here are 9 tips to help you make the most of this great tool.
Telephone Coaching: Be honest to yourself and your client What do you need to do and know about telephone coaching?
Teleconferencing, telephone coaching..... Telephones have taken an important role in the way we do business and relate to others. I have spent some time looking for a guide or protocol for telephone coaching and could not find anything. I decided to include a session on telephone coaching in my coach training programmes and mentor coaching, this is the result!

Why do organizations outsource the call center functions?
If an organization decides to establish a call center of its own then the fee linked with the foundation of the customer care center stands quite considerable. Besides, having to buy the operating systems, programs and computers for the maintaining adequate records, all business owners will also require having one sophisticated phone system, which is capable enough in handling huge volumes of telephone equipment and telephone calls on a daily basis.

What is VoIP - Part 1
VoIP is technology that allows high speed internet lines to be transmit telephone voice data. The study of what VoIP is and how it works begins by looking at the analog telephone and how that transmits voice data along standard telephone line channels.

Life of Nikola Tesla & His Place in the History of the Telephone
Nikola Tesla was Yugoslav-American inventor who helped develop various power systems and motors. Related to the history of the telephone, he patented a type of wireless telegraphy. Though regarded as extreme, his work was important for gains in early telephone developments.

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