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Keep Customers Coming Back
Keeping customers satisfied and coming back for more is not rocket science, just common sense. Read these steps useful in customer retention.

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Business Travel: What If Your Business Travel Is a 6 Month Deployment to Iraq?
We all consider Business Travel to mean one thing: A Corporate Traveler. But what if your business travel includes packing fatigues and army boots? What if your business travel includes packing a sea bag for a trip to the "Med"?

Are You A Scairdy Cat When Asking For Referrals?
Do Your Customers Love You? I'm sure they do but you probably don't know for sure. Which then makes it pretty tough to ask for referrals. (In fact - it makes you shake in your boots a little bit doesn't it?) But if you're a Scairdy Cat and DON'T ASK for referrals you're missing out on TONS OF BUSINESS lady!!! (and it doesn't cost you a cent!!)

Tips to Overcome Your Fear of Public Speaking
Most people equate public speaking with large audiences packed with experts just waiting to challenge every word you say. The truth is, everyday public speaking is just the opposite from an adversarial environment. So why do so many people fear doing it? If you quake in your boots at the mention of public ppeaking, The Speech Wiz has three tips to share on overcoming this fear.

Boots, High Heels, Tennies, or Sandals? Come Watch the People Zoo
When was the last time you went to the zoo? The shopping mall can be JUST as adventurous! As interesting as all the animals are, my daughter, when three, told me while we were sitting on a shopping mall bench "This is as fun as the animal zoo, Mama". People have been watching people since the beginning of time. Why would someone pierce their tongue and eyebrow and wear hiking boots in the middle of shopping? Why wear striped shorts with a plaid shirt with sandals and socks? Why can you hear that one person laughing way above the noise of the entire mall and find them in high heels and "lookin' good babe"? And then there's those who have their cozy sweat pants on and "tennies". Who are these people and what makes them tick? With all the 22 companies out there with personality profiles, I have found after 30 years of sales experience

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