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How One Moment of Truth Builds Customer Loyalty through the Behaviors of Your Employees
Do you know what a moment of truth really is? Do you truly understand how to build customer loyalty? Read a story that clearly reveals how you can build loyal customers through very, almost insignificant actions.

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2nd Annual Beyond the Tears Humanitarian Awards, 2008
Not even the crazy downpour/storm that hit New York on September 6th, 2008 could stop the Second Annual Beyond the Tears Humanitarian Awards. And, while the legendary Apollo theater was not filled to capacity, the show was nothing short of perfection! The second annual event began with the very funny, Nollywood handsome actor and comedian, Francis Duru welcoming the audience. His jokes through out the evening was the icing to a great evening. After his welcome remarks, Duru introduced members of the SACAIDS, the non-profit responsible for producing the event.

Making Revenue Rain in the New Year
Three tips for customer acquisition and retention that will create a downpour of revenue.

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