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total quality management tqm Tagged Articles
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TQM as a long term strategy
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| This articles discusses TQM as a long term strategy |
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Other total quality management tqm Related Articles
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Personality
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| My dictionary tells me that personality is the "personal or individual quality that makes one person be different and act differently from another." Personality is "the total physical, intellectual and emotional structure of an individual, including abilities, interests and attitudes." Personality is the sum total of all of our qualities. With this in mind, let's explore the benefits and ramifications of a pleasing personality. |
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TQM Implementation Process
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| While Total Quality Management has proven to be an effective process for improving organizational functioning, its value can only be assured through a comprehensive and wellthoughtout implementation process. We will try here to outline key aspects of implementation of largescale organizational change which may enable a practitioner to more thoughtfully and successfully implement TQM. |
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Dangerous Supply Chain Myths (Part 2)
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| Segment 2 - Supplier Development and Management: The Fruit of a Poisonous Tree?
Supplier Development and Management
Effective supplier development and management should deliver a competitive advantage in cost, quality, delivery/responsiveness, technology, and innovation achieved. |
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Herd Mentality
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| Booths featuring products and services related to employee engagement, web-based delivery, global performance, and talent management were overflowing with conference attendees as I walked the trade show at a national conference where I was speaking. Just a few years ago the magnets were initiatives like total quality management, six sigma, diversity, work-life-balance, and customer driven. |
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Applying TQM to Recruitment Convergence
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| The application of total quality management tools and philosophies (6 Sigma) to areas such as airline safety (takeoffs/landings)has reduced the defect rate to 3.4 per million. In contrast the defect rate in typical employment, selection and deployment runs at around 45 per 100. This article explores how the application of TQM thinking and the use of "best of breed" tools and systems bring dramatic improvements in the following areas: -
- reducing unwanted turnover
- weak succession planning
- losing top talent
- matching the right people to the wrong jobs
- training the wrong personnel |
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Sales force productivity: Eight Practices to Ensure Your Sales Success
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| We have never needed to improve sales productivity more than we do in this dreadful economy. For decades, businesses have embraced productivity and cost controls in operational functions like manufacturing and distribution; programs like Total Quality Management (TQM), Six Sigma and LEAN are thriving all over the map. Except in the sales department. We suggest that sales organizations can benefit dramatically from adopting some basic principles of productivity management, simple business techniques that lower costs, improve customer profitability and retention, and reduce sales-person turnover. This article explores the eight key practices that contribute to productivity. If the practice is in place in your usiness, it will contribute to productivity. But if it is not, it will actually inhibit productivity and drive up costs. |
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The Power of Good Measures
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| Most organizations have a TQM (Total Quality Management) Program. It is the quality of the measures in this effort that will determine the success or failure of it. Here is a short paper I wrote on some interesting aspects of measures. |
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Concepts of TQM and Lean
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| I have lived and worked through many of the phases of the Quality Revolution and have personally studied with many of the legendary Quality Gurus, like Deming, Juran, and Joiner. Often the articles and books on TQM (Total Quality Management) portray the world as an ideal place and describe theories in ways that are neat and tidy. The real world is a messier place, and the theories need to be integrated in that environment so they will actually work. |
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Competencies: The Core of Human Resource Management
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| Competency-based human resource management is currently all the rage. Unfortunately, it also has all the dangers of being relegated to the place of Management by Objective (MBO), Total Quality Management (TQM), and other similar programs that also really worked, but were so little understood and so poorly implemented by most that they are now considered unacceptable programs. |
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How Total is Your Quality Management?
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| Many well intentioned "Total Quality Management" improvement efforts aren't working. In their international study of Total Quality Management practices, the Conference Board of Canada found one study which showed that "seven out of ten North American companies fail in their attempt to execute a total quality strategy". |
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