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Lesson #3: Give Your Company a Shock Treatment
“The three rules we have right now are to be really consistent in the quality of our product, to be unpredictable, and to create emotion. That’s it,” says van Stolk.

Other toyota prius Related Articles

Lean Operations Systems
Thanks to the pioneering success of Toyota, the concept of a "lean" operating system has been implemented in countless manufacturing companies and even adapted for industries as diverse as insurance and healthcare.

Basic Benchmarks for World Class Businesses
Incremental improvement is the single fastest way to drive revenue. Study the Toyota way. How did they become a world-class car manufacturer? Toyota does this: continuous improvement. They benchmark. They measure. They fix. They improve. If I asked you right now, “What is your shopping cart abandonment rate,” would you be able to answer? In 30 seconds? If not, that is really bad because this is how you make your money. There are 2 mind shifts we’re really pushing towards. i. Think like a marketer in everything business-related ii. Measure everything –you need to know the metrics of your business

Becoming lean and mean
The 'lean' philosophy stated at Toyota - but can be (and should be) applied to any business. It is very simple - keep things flowing and avoid waste. Read more!

Lean Manufacturing and the Toyota Production System Success and Failure
The Toyota Production System has been a roaring success at Toyota, but much less effective in other locations. Several qualified sources explain this disconnect.

Toyota Brakes and Toyota White Gloves
Toyota, known as the king of quality must take immediate executive action regarding the reported brake problem!

The Toyota lesson, risk management and your business plan
Small business owners need to pay attention to the disastrous decision of Toyota to ask its suppliers to cut cost by 30% over the next three years. Most probably this is the reason for the acceleration nightmare issue surrounding many Toyota vehicles right now. Small entrepreneurs should learn from this and make a decision on their business ethics and management principles while writing or re-visiting their business plans. What is your standpoint on cost cutting – especially essential expenses? Be careful, as your attitude towards this important issue might result in great success or huge losses… or even failure!

Is the U.S. Government or a competitor in charge of the Congressional hearings involving Toyota
Today's Business Thought Leaders segment with author and industry expert Bill Michels was incredible. Of the several noteworthy observations Michels provided, his revelation that the current Congressional hearings regarding the Toyota recall has the Japanese manufacturer actually giving testimony before a competitor raises a number of red flags. The moment that the U.S. Government became a majority owner of General Motors through its $30 billion “investment,” hearings such as the one involving Toyota are no longer arms length. In short, if a conflict arose in a judicial hearing where the judge and the defendant had a similar-type relationship to the one between the U.S. Government and Toyota, the judge would have to step down in the interests of justice.

The New 8S System for Lean Manufacturing
This article will address the "missing" elements of the 5S system of process improvement. 5S became a pillar of the Toyota Production System (TPS) by Taiichi Ohno and others such as my mentor Shigeo Shingo.

Brand loyalty drives higher ROI and stock price
Given the direct impact of brand loyalty on ROI and stock price, where does that leave Toyota?

What can we learn from the Toyota crisis?
Since the Toyota recalls of recent months, quality experts are asking what happened and what can we learn from their mistakes.

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