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A Truly Unusual Sales Tip You Can Learn From Hitchcock Movies
Last week-end, my two cutie-pie nieces told me I have a formula for getting their attention. They said: "Auntie - you never tell us EXACTLY what you have planned for us - it drives us crazy!!! We feel like we're waiting for Christmas." Well I think that is the sign of a good Aunt as well as a superb sales woman! Why were they saying this? Hey look - I'm not JUST a master sales chick, I'll have you know I'm the master of weird scavenger hunts, surprise parties and presents for no reason, tree houses with secret trap doors, and how to turn the ordinary into something extraordinary.

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10 Ways to Break it to them Gently - Diplomacy tips that keep customers
The task of giving bad news goes with almost every job. Employees may have to inform their customers of a price increase, of a product being out-of stock, or that their children aren't allowed to use the company's coat racks for rappelling practice. Employees facing these scenarios worry that the customer could become defensive, offended, or worst of all -- simply take their business elsewhere. That's a scenario where everyone loses. Employees get stressed, absenteeism and turnover increases, and customer retention plummets. Fortunately, there is hope.
Lesson #2: Become An Expert
Whether it was sewing lessons from his grandmother, shopping trips with his mother or an apprenticeship with the esteemed coat manufacturer Dan Millstein in the New York fashion district, Klein knew that if he was going to succeed in the fashion business, he was going to have to take advantage of every single learning opportunity that presented itself. Known for his dedication to his craft, Klein often sacrificed much of his personal live to improve his skills and increase his chances of succeeding professionally.
No business cards? No problem.
From the way some people tell it, you'd think meeting someone and not having a business card with you was worse than getting caught in a blizzard without a coat.

On the Lighter Side
What a tough year. I am sure most of you are glad it is over. The recession has had an impact on every one of us. But, now is the time to look back and be grateful; grateful for who you are and who you want to become. December, unlike years of the past was very busy for me. This is only because in prior years I always took the month of December off. This year due to the tough economy that just didn't seem like a good option. So, I spent time in Cleveland, Dallas, Tampa and Montreal. I froze in Cleveland & Montreal, didn't take a coat to Dallas and should have and I went to Tampa during Florida's coldest temperatures in years. Over the holidays Tracy and I visited friends in South Carolina and got to see a calf born on a cattle ranch and took our dog to the ocean. (It was way to cold to even consider swimming.)

Ice Jacket, Inc. Introduces Best Barwares Device since the Ice Cube
The Ice Jacket, encases a bottle of spirit in ice to create a refreshingly cold and gorgeous "coat of ice”. The Ice Jacket is a unique, one-of-a-kind product that's fun and incredibly impressive. If it is in your bar or at a party, let the ice Jacket keep the drinks icy cold.
Social media case study: Butlins
Social media agency FreshNetworks helped family holiday provider Butlins use social media to promote their family friendly holiday options and to advertise their red coat staff auditions
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