|
|
Like this article? PLEASE +1 it! |
|
true loyalty Tagged Articles
|
Loyalty and Leadership - 8 Ways to Earn The Loyalty of Your Employees
| |
| Loyalty, like respect and trust, is not automatically yours just because you're a manager. You have to earn it. Why is it important in your role and what can you do to start earning it? |
|
|
How to Be a Better Leader: Lessons from a Puppy
| |
| Learning about puppy training has taught us more about leadership and how to be a better leader. Here are but a few lessons. Leaders lead by example and earn true loyalty. You can influence behaviors through proper rewards, sometimes you can inadvertently create unwanted behaviors. Give constructive feedback, not criticism. Help your employees learn how to do things properly. Every leader needs good followers. Understand what your team needs to do their job and train the next crop of leaders to be successful. |
|
Other true loyalty Related Articles
|
The A to Z of Small Business Sales - Loyalty and the Value of Loyalty - Part 1
| |
| Why is loyalty important? Is loyalty an illusion? The article considers these questions and examines loyalty and reputation and suggests loyalty starts with how small business owners treat people. |
|
|
The A to Z of Small Business Sales Loyalty Part 3 Loyalty to Customers Employees and Self
| |
| Loyalty is a state of faith or feeling faithfulness. Loyalty starts with loyalty to self and the peace, understanding and self reliance that comes from self loyalty. Practising self loyalty will inspire peaceful, relational practises - including the Sales process - within the business will grow and sustain your business. |
|
|
Revealed key elements of a successful customer loyalty programs
| |
| Customer loyalty programs refer in general to points rewarded to customers for either brand or company loyalty. These types of customer loyalty programs can be a very effective form of promotion as long the rewards are valuable to the particular customer base. They are also more effective if they are regularly updated and kept relevant to the company’s products/service or are a good complimentary item to the product they are being used to promote. |
|
|
Measure And Build Employee And Customer Loyalty
| |
| The two most important measurements in your business are not revenue and net profit. While these are clearly desired outcomes, to get them one must focus on employee loyalty and customer loyalty, in that order. More employee loyalty drives customer loyalty, resulting in more revenue and profit. It is that simple! |
|
|
Questions On Guest Loyalty
| |
| A readers question about guest loyalty. Is it really an effort to encourage guest loyalty or just a frequency scheme disguised as a loyalty program? |
|
|
The Two Most Effective Ways to Increase Employee Productivity, Customer Loyalty & Profitability
| |
| Wouldn’t it be great if you, as a leader, could wave a magic wand and initiate two simple tools that would almost guarantee an increase in employee productivity, customer loyalty and company profitability? Impossible, you say! After all, those increases require exhaustive planning, numerous employee training and business development initiatives, and a dogged determination to cut costs. In some cases, they even requires massive company reorganization – and everything takes lots of time and with no guarantee of success. Well, all that may be true. But consider another truth: By improving just two things --employee engagement and inclusion --you can immediately increase employee productivity, customer loyalty and profitability and it doesn’t take a long, drawn out program to pull it off. Let me explain . . . |
|
|
IN THE CONTEXT OF CUSTOMER LOYALTY, NEW NIKE-TIGER WOODS COMMERCIAL IS ON POINT
| |
| While some may think that the new Nike/Tiger Woods commercial is a bit strange, in the context of customer loyalty, engagement and true “Voice of the Customer” it is actually spot on. |
|
|
Why you should stop trying to delight your customers
| |
| Delighting customers does not build loyalty. Reducing customers’ effort does.
These were the findings from a large customer service survey conducted by the Customer Contact Council (CCC), and featured in the July edition of the Harvard Business Review. The survey’s aim was to get answers to three questions:
1. How important is customer service to loyalty?
2. Which customer service activities increase loyalty, and which don’t?
3. Can companies increase loyalty without raising their customer service operating costs?
After conducting structured interviews with customer service leaders and a study of more than 75,000 customers, the CCC uncovered three findings... |
|
|
Turning Loyalty Right-Side Up Again
| |
| As brands plan their continued (and often increased) investment in loyalty programs, they need to stop, take a step back, and ask themselves a few key critical questions: What is customer loyalty? What is the end-goal? How is it achieved? How is it measured? |
|
|
Fascinating Implications of New (Internal and External) Customer Loyalty Studies
| |
| Just as loyalty towards green products and services has fallen victim to the continuing economic woes around the world, so has customer loyalty---both internal and external to organizations. |
|
Featured Article
Newsletter
Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Popular Articles
Do You Pretend To Listen To People?
How to Find a Niche and Make Money Online
SEO and the Entrepreneur
Do You Pretend To Listen To People?
How to Find a Niche and Make Money Online
SEO and the Entrepreneur
Suggestions
Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.
Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.