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Interview Techniques for Employers
Interview techniques for employers. Most employers do not know why or how to interview, and either spend the time asking silly questions, or telling the interviewee all about themselves. This guide is aimed at advising employers on the need for affective questioning and how to do this.
Four Sources of Discontent
An article of 1163 words describing the four sources that fuel discontent and how to manage them appropriately.

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Dealing with Difficult Customers
Customers – Some times ya love ‘em. Some times ya have to kill em’. We’ve all dealt with difficult customers before. I’m not talking about just the complainer or the “problem child”. I’m talking about the one who keeps making unreasonable requests of you and your company or has unrealistic expectations about what you should do for them. And no matter what you do for them, they don’t seem to be happy about it. How do you deal with these difficult customers? I will discuss six tips for handling these customers and their unreasonable requests. They may not work all the time, but I know they will help you most of the time, and at least help you to keep your sanity while not harming your business.
Business Is No Guarantee of Riches
We have all had customers who expected far more than was their due: customers who were unreasonable, overly-demanding, condescending, hard to please and sometimes, even dishonest in their dealings with you. When a customer's reasonable expectations become unreasonable demands you must decide whether or not that customer is doing more harm to your business than good.
Dont Be Afraid To Give Problem Customers The Boot
We have all had customers who expected far more than was their due: customers who were unreasonable, overly-demanding, condescending, hard to please and sometimes, even dishonest in their dealings with you. When a customer's reasonable expectations become unreasonable demands you must decide whether or not that customer is doing more harm to your business than good.
What is the TRUE Cost of Being Reasonable?
It does not pay to be reasonable and not go after what you really want in life. And the regret that ensues sometimes never goes away. How about you? Any missed opportunities from being reasonable? Most of us have been taught from a young age to be reasonable in our expectations, our desires, our requests from others and most importantly, from ourselves. We've learned that it is rude to be unreasonable, to ask too much from others and even ourselves. But when you think about it, this is completely counter-intuitive. Our purpose in life is to follow our bliss and to go beyond what might be considered reasonable by others.

Hire People with Organizational Grit!
“Reasonable people adapt themselves to the world. Unreasonable people attempt to adapt the world to themselves. All progress, therefore, depends on unreasonable people” - so said the famous Irish playwright George Bernard Shaw. For organizations seeking progress and change there seem to be too many reasonable people about!
6 Parts to UnReasonable Success
Going beyond what you know you can do is the first step of being "UnReasonable." Learn how to take your business to the next level by setting unreasonable goals and following these six simple steps for success.

A Clear Goal Creates Momentum
Achieving the UnReasonable is only possible when you set clearly defined, measurable goals. Learn here how to fine-tune your goals to make the UnReasonable realistic.

Revolutionary Leadership in Today's Economy Part 1
Today’s leadership is far more complex than just ten years ago. Customers’ expectations have risen, and with higher expectations come the need for organizations to meet those expectations. Thus, leaders now have a greater responsibility to perform and to manage higher levels of performance.

The Opinion that Counts
We always live up to the expectations that we have for our lives. Sometimes, these expectations are those we have of ourselves, but too often these are expectations that we allow other people to place upon us. If we're not careful, we can find ourselves winning someone else's battle while we lose our own war. For years, societal pressure and the media have encouraged us to keep up with the Joneses. Unless your last name is Jones, there is no practical or logical reason you should set your standards based on theirs.

Thermometer Manager or Thermostat Leader?
The late 19th century Irish playwright, critic, and social reformer, George Bernard Shaw, had a lot of useful things to say about personal effectiveness. A few of his comments have hung on my mirror or been posted in my day planner over the years. This one speaks to a core management-leadership choice we all have; "The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends upon the unreasonable man."
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