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Sales and Customer Service are Just Like Steriod Use in Baseball
Sales is just like Steroid use in Baseball. If a customer attacks, complains, whines, demands or points fingers and you simply say, "you're right. I'm sorry," the issue goes away. However, if you get defensive, place blame, make excuses, deny the issue or fail to apologize, your customer will never forget and as a result, may no longer be your customer. The customer is always right - even when they're wrong.

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How to Check E-mail Twice a Day… or Once Every 10 Days
If you don’t yet use Twitter, don’t start. It’s pointless e-mail on steroids. I had to laugh when I saw a post by the one-and-only Robert Scoble on the 19th titled “Productivity up 200%, Twitter Down.”

Promotional Products - Advertising on Steroids V4
Promotional Products - Advertising on Steroids V4 In an endeavor to promote their businesses corporate houses explore different ways and means to promote their goods and services. For this purpose big companies have a separate advertising department to do this job. Qualified persons with experience in advertising and marketing are recruited for this job. This important step costs companies a good amount of money. It is an ultimate gamble. Think if this advertising bears no fruits? All the efforts of the company will go in vain. Then what is the solution?

Gather Your Own Information
We have become a society terrorized by information overload. There are no longer any mysteries in our surroundings. We are kept aware of everything at the speed of 24 hour news, internet sites, breaking news, severe weather, along with the minutiae of the subtle changes that occur thousands of times per day. Everything in real time. It’s George Orwell's 1984 on steroids. “Big Brother “ is not only watching but he’s reporting. What we have today pales in comparison to the fear instilled in us by that classic novel.

Sales Prospecting on Steroids
With all of the articles written about sales and cold calls being dead (I usually write the counter arguments to that. How would you find new business if the only thing you could rely on was a lead?) it was a breath of fresh air when Michael Strickland, my guest on this week's edition of Meet the Sales Experts, spoke about prospecting on steroids. His five tips for sales success in today's economy are:

Pump Up Your Product Branding – Steroids for Your Business
You have a great logo and a nice new website, but your services are still called "Services." This distinct lack of product branding can keep your business in the land of mediocrity. Here we describe how to take your sales effort and put it on steroids. A Product branding strategy can help you pump up your business.

Social Media Principle 3 – Building a Bonfire
The traditional advertising approach to campaigning is like setting off fireworks. Great fireworks are attention-grabbing beacons on steroids; they make crowds gasp in delight, and draw an audience from many miles around.

What's Cool about the EPIC Camera
The EPIC Camera is a hugely evolutionary and perhaps revolutionary step in the digital cinema camera world. RED took the best things about their original camera - put the specs on steroids - and the body on a diet - and kept it at a very reasonable price. For a base price of around $30K without a lens you can be up and shooting (although pretty stripped down). The camera is beautifully small, expandable and elegant.

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