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verbal behaviour Tagged Articles



IMPROVEMENT THROUGH REFLECTION
This is about the changes which are to be made in the light of your learning. It encourages the application of your learning so as to improve your every day practice and behaviour. It is not about recording a good intention only. You may wish to set another SMART goal to reflect the action you are going take. What action you will take may depend on your level of motivation to make the desirable changes.

Other verbal behaviour Related Articles

How To Tell If Your Customer Is Lying?
Some customers lie -- and these lies cover a broad range of topics. Here is a list of verbal and non-verbal clues to tell if your customer is lying.
Cold Calling Winning Attitude
While cold calling, as well as in all communication, 3% is verbal and 97% is non verbal. It’s all about your attitude.
INTERACTING WITH OTHERS
An interaction has verbal content and non verbal communication-gaze, gesture, expression, voice, volume, tone etc.
15 Rules for Managing Management Teams
How does our own behaviour influence our organisations, our society and our family? Can we expect any of them to be functional if our own behaviour is not?

Coaching in Relation to Behavioural Styles and Patterns
When considering the effects of behaviour in business, business coaches have long used behavioural profiling tools like DISC, to produce data which equips them to work with business owners, enabling them to get their staff to understand their own behaviour, recognise the behaviour of people they interact with and then adapt accordingly. This increases their credibility and improves communication. Of course, this relates to the team as a whole, and recent research suggests that improvements in this area can have a significant affect on bottom line profits.
Moving to a 'consequential corporate culture'
In any organisation it is the behaviour of its’ people that lead to success, mediocrity or failure. Behaviours stem from a set of values that the organisation must understand and that leadership must role model. Behaviours must also have consequences for the values to have any credibility; an up side for good behaviour in terms of recognition and reward and a downside for poor behaviour in terms of challenge, coaching, training and development and perhaps even having to leave the organisation. In the article we provide 10 areas that you must focus on to embed values and the right behaviours in your business.
Behavioural Intelligence – Noticing What Goes on in Meetings
Behaviour is what you say or do. It's not about what you think or feel. As human beings we have a unique brain structure which allows us to separate our behaviour from our feelings. Meetings and interactions at work are one of the places where this behavioural skill is most important and relevant. Behavioural Intelligence is about raising awareness, so that you notice your own and others' behaviour, and make conscious decisions about it.
Behavioural Intelligence – Modelling Excellent Behaviour
There is only one person you can directly control and be responsible for – you. Behavioural Intelligence is about taking charge of your behaviour and deciding what is most useful, appropriate and constructive to say or do next. If you decide while you’re doing it or saying it - it’s too late. The most skilled practitioners interrupt their instincts and make a conscious decision about their next behaviour.
I DIDN’T SAY THAT!
It is imperative that we stop and think about the messages, verbal and non-verbal, that we are sending. We think about how we present to others by making sure our personal style, fashion, hair and make-up are sending a clear message about who we are, but often times don’t take the same care and diligence to ensure that our verbal and non-verbal communication are presented to give the same message.
MAKING GREAT PRESENTATIONS
Presentations should be fun, entertaining, informative, engaging and useful. So why is it that they are often confusing, boring and unimaginative? I bet more corporate hours are made putting together endless PowerPoint slides than almost anything else these days and to what effect? Of course it is something we all need to do and when progressing up the corporate ladder it is an essential skill to get right. Research on verbal v non-verbal communication is interesting. It suggests that the receiver trusts the non-verbal aspects of the speaker more than the actual words. So hold back on the overuse of PowerPoint slides and make sure you consider the ‘how’ as much as the ‘what’. The following article is a summary of some of the things I think you should consider when you have to make that all important presentation.
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