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Small Business Phone Systems Options
Small business phone systems options used to be pretty cut and dry. In the ‘old days' there was simply a rotary phone or a touch pad phone that could place calls on hold in one location on site and route those calls to another location on site. Those days, though not so long ago, are long gone and now small business phone system options are almost unlimited.
Helpful Clues to Build Rapport
If you truly want to have a thriving book of business, you need to understand people and have them connect with you. Study the traits of the four social styles (Analytical, Commander, Expressive, Stabilizer). Practice picking up clues from prospect’s clothing, body language, surroundings, and speech
Wearing Your Heart On Your Vest - Manners and Etiquette
Jorge was a young construction worker, sitting near the front of the bus. Natasha was an older lady confined to a wheelchair. She asked him about his orange safety vest, "Where do you get those?" The vests are highly reflective and are easily seen by oncoming automobile traffic. Natasha thought that a similar vest might protect her as she crossed the street from the bus stop to her house in the evening. Jorge stood up, took the vest off, and presented it to Natasha as a gift.

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Uniform Disapproval and Ignoring the Up-sale
Smiling at the memory, Jose continued, "I was so amazed. Here I was making a customer really happy. And I had just made the company an extra $600 and all management saw was my vest."
Wearing Your Heart On Your Vest - Manners and Etiquette
Jorge was a young construction worker, sitting near the front of the bus. Natasha was an older lady confined to a wheelchair. She asked him about his orange safety vest, "Where do you get those?" The vests are highly reflective and are easily seen by oncoming automobile traffic. Natasha thought that a similar vest might protect her as she crossed the street from the bus stop to her house in the evening. Jorge stood up, took the vest off, and presented it to Natasha as a gift.
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