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Sorry About the Understatement!
In a recent Post, I recalled a story from Maryann Keller's Rude Awakening: The Rise, Fall, and Struggle for Recovery of General Motors about the extreme deference paid to GM middle managers. I did it from memory, but ordered the book anyway. I got the stocked refrigerator and the torn-out hotel room wall part right (mostly—it was soft drinks, not beer), but had forgotten the story that preceded it—which made my little vignette small change by comparison. An exec reported this to Ms Keller about a not-atypical incident that marked his more junior days as a GM staffer:
We’re Both On the Same Side
One of my favorite stories concerns a young lad who was confronted by three bullies with violence in mind. Quickly, the little guy drew a line on the ground, stepped back several feet, looked the biggest bully in the eye and said, "Now, you just step over that line." Confidently, the big bully stepped over the line, preparing to commit mayhem on the little guy. Quickly the little fellow grinned and said, "Now we're both on the same side."
Peak Performance in Prospecting
A peak performing prospector is a salesperson who displays passion, self motivation and results focus. They are disciplined in their approach, evaluate and purse viable opportunities while remaining optimistic, resilient, committed and energized. They are ethical at all times and display empathy, respect and courtesy towards their prospects. To help us look at this in more depth let's look at what is considered peak performance.
Here’s........Johnny
As a business owner or upper level manager you are at risk of losing touch with the realities of the frontline of your operation. I am referring to the personal contact between your company and your customers. I am confident that you have a very capable sales organization. Is the information from the front line reaching you quickly and accurately? These are the facts you need to effectively make decisions for your company.

FROM THE COCKPIT: Lessons In Leading Through Crisis
Practical lessons for handling the fear and resultant anxiety which comes with unexpected and unwanted change.
Life is Like Coffee
After writing last week about my friend Gio’s death, I felt that the following e-mail (paraphrased here), which has traveled the world, would be an appropriate follow up that we could all appreciate. A group of friends got together to have coffee. The host set out the cups and brewed the coffee. Some of the cups were beautiful; some were plain. The host noticed that the nicer cups were chosen first...

Other vignette Related Articles

Build it and will they come? A business tip from Thomas Edison
If you build it, will they come? Well, maybe. But don't count on it or you might be waiting an awful long time. This vignette from the life of the great inventor, Thomas Edison, illustrates this brilliantly (yes, pun intended!)
Sorry About the Understatement!
In a recent Post, I recalled a story from Maryann Keller's Rude Awakening: The Rise, Fall, and Struggle for Recovery of General Motors about the extreme deference paid to GM middle managers. I did it from memory, but ordered the book anyway. I got the stocked refrigerator and the torn-out hotel room wall part right (mostly—it was soft drinks, not beer), but had forgotten the story that preceded it—which made my little vignette small change by comparison. An exec reported this to Ms Keller about a not-atypical incident that marked his more junior days as a GM staffer:
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