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The 80-20 Rule and Client Drama
The 80-20 Rule, AKA the Pareto Principle, states that “for many events, 80% of the effects come from 20% of the causes.” This can be observed in any volunteer organization, for example, a church, where 20% of the people do 80% of the work. In our eight-plus years of doing web development at Pelago, we have concluded that the inverse of this rule applies to client drama. That is, 80% of your negative experiences will be caused by 20% of your clients (and maybe even a smaller number like 5%). As a small business owner, how do you navigate this effect? You get tough.
Secret to Success
Most people are looking for the secret to success; the secret to being a millionaire; the secret to winning at working. To help them find it, Amazon inventories 1,797 books promising success secrets, everything from "Mustang Sallies: Success Secrets of Women Who Refuse to Run With the Herd" to "The 21 Secrets of Self-Made Millionaires."
When to Use a Press Release
The most cost effective and efficient ways to communicate with the general public is through newspapers, magazines, radio and television. How will the media receive the information so it can be published? They receive Press Releases from individuals, companies, non-profits and government agencies.

Other volunteer organization Related Articles

An Apprentice Lesson in Leadership
Recently on The Apprentice, I had to ask a member of the winning team Kinetic to volunteer to go to the losing team, Arrow.
What You Need To Know Before You Join A Community Problem Solving Effort
As a business owner, one way to build community awareness and loyalty to your company is to volunteer on an important community project. Beware. Some of these projects can dissolve into conflict and confusion. Here is what you need to know to make sure that doesn't happen.
Life After Business School
Thinking about using your MBA? Your resume is something like your business school primary application. It is the place to list all of your educational, work, and volunteer experiences.
Are You Addicted to the Yes Habit?
How often do you find yourself saying yes when you really want to say no? Can you take on this extra project? Would you join our volunteer committee? We know its last minute but can you organize next week’s meeting? Would you like to get together with so and so (someone perhaps you’d rather not)? Is your 'Yes Habit" working for you? If not, read on for a better understanding of what your 'yes' is all about and how to navigate towards meaningful 'no thank-you's when it counts!
The 80-20 Rule and Client Drama
The 80-20 Rule, AKA the Pareto Principle, states that “for many events, 80% of the effects come from 20% of the causes.” This can be observed in any volunteer organization, for example, a church, where 20% of the people do 80% of the work. In our eight-plus years of doing web development at Pelago, we have concluded that the inverse of this rule applies to client drama. That is, 80% of your negative experiences will be caused by 20% of your clients (and maybe even a smaller number like 5%). As a small business owner, how do you navigate this effect? You get tough.
YOUR EMPLOYEES ARE REALLY VOLUNTEERS
At a recent leadership breakfast held through Lehigh University's Iacocca Institute, the speaker made mention that employees are really just volunteers. And it made me think…..if employees are volunteers at our organization, meaning they volunteer to accept employment with us…that means they can volunteer to work and they can volunteer to leave.

Let's Give It All We Got
James discusses volunteer service in the US
Three Ways To Reduce Conflict And Improve Volunteer Retention In Nonprofit Organizations
Http://www.corevalues.com. Volunteer retention, which is not unlike employee retention with an obvious twist involves three strategies for reducing conflict and maximizing volunteer effectiveness.

Don't Quit Planning During Uncertain Times
The wise person will always plan for change and through change. The leader’s role needs to be one of keeping the organization true to the overall mission and vision of the organization while at the same time always being aware of changes on the horizon which could enhance or threaten the organization’s success in the future and, in the end, steering the organization through those changes. Plans today must be much more adaptable and flexible to change and more inclusive of others and their opinions if they will succeed; but plans must be made that serve to move the organization forward.

Eight Helpful Tips For Developing An Exemplary Volunteer Program
Most nonprofit organizations use volunteers to perform tasks that regular staff members lack the time to do. Also, with an unstable economy, resulting in budget cuts for many organizations, developing and maintaining a volunteer pool is critical to nonprofits. An organized and well executed volunteer program can provide many benefits to the organization, from improving operations to saving money. This article provides eight helpful tips in developing and implementing an exemplary volunteer program.
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