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Your Reputation...One Day at a Time
It used to be that a small team of people were responsible for the organization's reputation management efforts/activities. OMG those days are gone and they're never coming back. Today reputation management is a 24x7 job that is the responsibility of everyone on the team. Sure management sets the tone/direction but someone (even outside the organization who doesn't know squat) can bruise/tarnish the organization's reputation with inuendos, half-truths or lies. If you think the current wave of cyberbullies is a passing fad, think again. Those types of people are here to stay. All you can do is focus on doing your best.

A Process For Quality
A formal quality assurance process can improve nearly any type of business, as American quality assurance guru W. Edwards Deming proved with the Japanese car industry. Perhaps it's time we took the quality process as seriously as the Japanese. Here's an overview of Deming's approach.
Concerns on Quality Impelementation
Are we living in a world of deteriorating quality? Or do we have to believe the quality gurus forecast that only organizations that are quality driven will remain in the market with their head above the water? Is it true that the good old days where customers were treated with reverence and respect are gone? Are customers becoming more and more the weaker party in selling transactions? What makes producers and their salespeople believe that they are doing their consumers a favor by making available the goods and services they need? Why welcoming smiles nowadays are replaced by tension between salespeople and customers?

Other w edwards deming Related Articles

Getting Business to Come to You
This is the title of a book promising “Everything You Need To Know to Do Your Own Advertising, Public Relations, Direct Mail, and Sales Promotion, and Attract All the Business You Can Handle” by Paul and Sarah Edwards & Laura C. Douglas.
Reputation Management Starts at Home
…One Day at a Time “It is not necessary to change. Survival is not mandatory!” “There is a penalty for ignorance. We are paying through the nose.” – W. Edwards Deming

Running a Work At Home Business: Do you have what it takes?
Certainly there is a work at home business to suit almost any individual's interests and skill-set. But according to self employment experts, Paul and Sarah Edwards, there are five basic skills needed to successfully run any work at home business...

Five Keys for Getting Along With People
Author, Judson Edwards, identified several universal principles for getting along with people. While these keys are important and relevant philosophies to relationships, I have made some modifications to his list. In addition, I’ve also contributed several of my own thoughts in order to speak more clearly about the personal relationship difficulties you may face on an every day basis. I am convinced that if you consistently apply these principles you will improve your relationships at work and home.

A Process For Quality
A formal quality assurance process can improve nearly any type of business, as American quality assurance guru W. Edwards Deming proved with the Japanese car industry. Perhaps it's time we took the quality process as seriously as the Japanese. Here's an overview of Deming's approach.
Deming on Leadership
Here is an interesting personal story of a run-in I had with Deming several years ago that had a profound impact on my understanding of leadership.

5 Management Mistakes in Using Data
Deming taught us that many managers make things worse rather than better by the way they react to data. I would like to hear your opinions on whether you see this in your organization. Here are just 5 reasons why managers use data inappropriately.

Concepts of TQM and Lean
I have lived and worked through many of the phases of the Quality Revolution and have personally studied with many of the legendary Quality Gurus, like Deming, Juran, and Joiner. Often the articles and books on TQM (Total Quality Management) portray the world as an ideal place and describe theories in ways that are neat and tidy. The real world is a messier place, and the theories need to be integrated in that environment so they will actually work.

Football's Pitch Count and the Connection to the Sales Force
Herm Edwards, currently of ESPN and formerly the Head Coach of the Kansas City Chiefs, was interviewed on WEEI, Boston's Sports Talk Radio station today. He said a couple of things that were quite compelling:
Lead by Example – Do the Important Things Better
Modern management practices are often imposed by the forces which require short term results. Back in the 1980s, W. Edwards Deming, a statistician by training, led the charge in seeking to implement a positive alternative for transforming management from this short-sighted objective. We now remember Deming as the philosopher of the “quality movement".

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