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The Socially Conscious Cosmetician: Anita Roddick is Born
“There is no scientific answer for success,” says Anita Roddick. “You can't define it. You've simply got to live it and do it.” In creating the wildly successful Body Shop chain of cosmetic stores, Roddick created her own definition of success. She went against the norm in choosing to operate her business in an ecologically sustainable manner, and not only achieved success, but also redefined the possibilities of what it means to be in business.

Efficient Toast
There is an interesting article in this month's Harvard Business Review called "Breaking the Trade-off Between Efficiency and Service." The basic idea is that service businesses, unlike manufacturers, have the unfortunate challenge that customers come barging in and interfere with their operations, introducing significant variability. Most businesses think they face a black and white choice:—accommodate the variability, or reduce it. The author, Frances Frei, says there are better ways to address this challenge.
Pa-ZIG-ative Thinking
People who are doing better than good will be sensitive to the needs of others and do the little things that make a big difference.
Marketing Strategies: Do You Find It Easy or Difficult to "Toot Your Own Horn?"
Do you let shyness or fear get in the way of networking effectively in public? Learn how to assert yourself with confidence! This article gives you some great tips on how to toot your horn.
Jazz Up and Energize Your Vocabulary To Increase Sales
Do you know who Elmer Wheeler was? And why is he important to you increasing sales? Read on to learn more.

Increase Sales By Jazzing Up, Energizing and Limiting the Words You Speak and Write
Do you know who Elmer Wheeler was? And why is he important to you increasing sales? Read on to learn more.

The Ultimate “Closing Technique”
I hope we have all come to agree on the fact that a large part of sales is making people like you and making people feel good about themselves. Many times in my career someone I came into contact with during the day whether in a restaurant, gas station, convenient store etc. became my sale later that day, week, or month.
The PR Journey
Starting a public relations campaign is just that, a start. Don’t think you’ve learned all there is to know in a couple of months. Also, beware of the well meaning PR know-it-alls. Set a direction and stick to it.

There was a Fly in the soup!!! But they kept the customer
We have all heard it happened to someone, we have herd the jokes, Customer to Waiter: “What is that fly doing in my soup?” Waiter. “Looks like the back stroke.” Customer to Waiter: “There is a fly in my soup.” Waiter: “Don’t worry, He will not eat much.”
Profile of Jeanette Forbes, leading woman in a man's world
What would you do if after two years of trading your company found it had a £179,000 bad debt? For most people it would spell disaster and they would probably close the company, but not Jeanette Forbes. She overcame this challenge and has since continued to build a success business as a total ICT provider to the Oil and Gas industry - traditionally a male dominated environment. Read more about how she started up and grew the company.
What are your Signs Saying about your Company?
The other day I was driving down highway 55 in New Jersey doing about 70 in the passing lane. I looked in my rearview mirror and there is a van on my tail, very close, specially at 70. Now all I am trying to do is pass a few slower cars, I brake light him a bit, but instead of getting off my butt, he gets closer. I use to be a hot head, but now I think I am wiser, so I slow down and pull into the other lane. The guy zooms past me – ABC Plumbing*. Guess who is not going to be a customer of theirs.

More Customers - Watch those Little Things
It's a tough market out there. It has been in the past and it gets tougher every year. So there are tiny differences between what makes a customer simply satisfied or absolutely delighted. So delighted that they come back for more AND even tell their friends about you. It's not rocket science...
BEING PRESENT
Purposeful engagement transforms the way you think about and approach your work, allowing you to both learn and contribute. People who are winning at working know that being present magnifies their results, enhances their potential, and creates their future. They're not just at work, they're actively in it.
Developing an Eye for Beauty
This article is about developing strategies for handling issues of respect and treatment of others.

Other waitress Related Articles

Improving Customer Service
We all know what a tip is. I don’t mean the kind of tip you get at the race track. I mean the kind you give to a waiter or waitress at a restaurant. I’ll bet you don’t know where the term, TIP, came from. The origin of this 3-letter word goes a long way toward explaining some important points about customer service.
Bookkeeping Tips on Tips
Are you a hairdresser, waiter or waitress? Do you work at a barber shop, golf course, hotel, casino or drive a taxicab? Did you know that the money you receive from those services is taxable income? Here are some tips about tips:

Why Being "Safe" Kills Your Business
Let me tell you a quick story and while it may not appear so, it actually does tie into the topic of this article. Has this ever happened to you? You go to a restaurant that you’ve never been to before. Place looks nice. Perhaps the menu is a bit more extensive than you thought, so you ask your waiter/waitress/waitperson (or is it server/servess/serve-person?), "What’s really good?" What do you so often hear? “Well, we serve a lot of the chicken.”
Bridges and Walls
Each time we interact with another person, we are given the opportunity to build a bridge or a wall. There are no neutral meetings among people. Each contact either builds up or tears down the relationship. Recently, I had the opportunity to have breakfast and lunch in the same hotel dining room on the same day. During breakfast, it was a bit crowded and the food was somewhat slow in coming; however, the waitress was polite, pleasant, and professional. She inquired about me and the purpose of my trip. She seemed to genuinely care. I was left with a very positive impression of what otherwise could have been a mediocre to poor experience.

Successful Failures
In a small pub in the highlands of Scotland, a group of fishermen gathered one afternoon to swap tales over a round of ale. One of them stretched his arms apart to show the big one that got away. At that very point, a waitress walked past carrying a tray of full ale glasses. The fisherman's wild gestures sent the tray smashing against the wall. The dark brew splashed on the white wall of the pub and began running down. The waitress and the fisherman tried to wipe the mess off the wall, but it had left an ugly dark stain.
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