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More on First Impressions
Last week’s article was about first impressions and how basic personal grooming and the taking care of the clothes you wear has a positive effect on the people you meet. This week’s article is also focused on creating a great first impression, however the emphasis is on your behavior. Here are the five top tips to creating a fabulous first impression:

Stake your claim in social media
How much time do you spend deciding on your name that will be your ID or handle on the internet

The 8P’s of Persuasive Presentations
There are two major job responsibilities of a CEO. One is Chief Strategist. The other is Chief Story Teller. Just look at Apple’s, Steve Jobs, who excels at both. Considering that many people would rather die than speak in public, including CEO’s, comes this concise article detailing the 8P’s of Persuasive Presentations. Never be Boring Again!

Customer Service: Where Everyone Knows Your Name
Customers don’t interact with organizations. They interact with people and it is that experience that determines whether they buy or not; whether they become loyal customers or a lost opportunity. When your employees are engaged with your organization, when they believe in and enjoy what they are doing, then those positive feelings extend to the customer. Happy employees make happy customers and this translates into increased sales and profits. The attitude and feelings of your employees directly influences the customer experience.

It’s a Jungle Out There
Some days you’ll encounter more difficult customers than there are animals in the jungle. See if you recognize some of these creatures.

5 Winning Ways to Confident Body Language
Five easy steps to improve your body language and appear confident.

Other warm smile Related Articles

How To Strategically Raise Your Warm List To Your Hot List, According To Your Strategic Thinking Business Coach
How strategic are you in your marketing efforts? Are you using strategic thinking in the development of a strategic marketing plan for your business? Are you still frustrated by having too few “hot list” prospects? Too many businesses are not being very strategic in their marketing & therefore are wasting energy, time, talent and resources. I hear more and more about “warm lists” for prospects. Why not "hot lists?" Without forgetting or dismissing “warm lists,” look at how to strategically raise the “warm lists” to “hot lists.” To raise the temperature of your prospect list, consider the use of strategic thinking & planning, your ideal client profile and your “warm list” of prospects in the following method from your strategic thinking business coach to create your "hot list" of prospects.

Warming Up Cold Calls
In today’s day and age, a cold call telemarketing call is about as smooth as vinegar. To warm up your approach and improve the effectiveness, use a little honey in a warm cup of tea and it will go much farther, and be more effective.

In Boston, A Smile Will Get You Some Really Cool Artwork: The Smile Project
What do you get when you mix silly, heartwarming characters on canvas with a request to smile? Bren Bataclan and the Smile Project.

Why Should I Listen To You?
When you walk up to a person you don't know and overwhelm them with your big smile, and your over-the-top enthusiasm, and you are telling them you have the best product, service or whatever, the person you are approaching will most likely want to turn and run. However, if you approach them with "normal" enthusiasm and a smile they will probably give you at least the courtesy of a few minutes of their time. It is very important what you share in these few minutes you are given.

Paddles, Portages and Pings on Leadership
After 3 long days of a very intensive workshop in Toronto, a group of us decided to go canoeing for a day, up in Barre, Ontario (an hour north of Toronto) on the Nottawasaga River. It was a warm day, the water was warm, and no one else was on this pristine flat-water river winding through a protected swamp.

A Smile - The Universal Language
A smile is a universal language that will engulf everyone coming in contact with it. The verbal words we use won’t affect lives as much as a genuine smile given to others. Many people are burdened with enormous problems today but the smile they receive from someone else is a bright spot in a darkened existence.

The Face Of The Season
I think a major reason our clients hire our caroling group is just that... we get them to smile. We are, of course, cleverly entertaining and wittily amusing. But we also consider it our personal responsibility to bring the real spirit of the season to everyone we meet. And that tends to make people smile....

Good Nature is Worth More... -- Medical Sales Training
With each warm greeting and smile you deliver, you increase your worth and value to your customers, organization and world. In other words, your “stock” value goes up. How? This article explains how being good-natured is so valuable.

Most Important Thing to Take to Your Direct Sales Vendor Event
When direct sales consultants go to vendor events they often forget the most important thing to bring... their smile!! Without a smile at a business networking event, you might as well not even go!

Are We Born With Customer Service Skills Or Is It Human Nature To Develop Them?
You know the type, we’ve all seen them. You walk up to a busy counter in any business, shopping mall or a fancy hotel and there they are. They look up with a warm courteous smile, a polite greeting, they are attentive but not overbearing, informative but not tedious, their interest in how they can help you is genuine. You leave wondering ‘Are some people just born with those customer service skills?’ Are we born with customer service skills or is our human nature such that we acquire and develop skills throughout our lives?

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