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DOES THE US NEED A PR DEPARTMENT?
Companies often have public relations departments charged with enhancing and protecting the image of their organisations. Of course, as always, while PR activity can assist a legitimate cause, it can never make a bad service or a bad product seem really good. This case study has some lessons for businesses on how they should not portray themselves.

Other weights and measures Related Articles

Government Support for Entrepreneurship in Nigeria : Exploring entrepreneurship in a declining economy
Recognizing the indispensability of the small-scale, private sector enterprise as the dynamic impetus for general economic development, many countries have instituted enterprise support networks and structures to fuel the development of these enterprises. Nigeria is not an exception in this regard. At various times since the 1970s, the government has designed and introduced a variety of measures to promote small and medium enterprise development. These measures included fiscal, monetary and export incentives.

Didn’t I park my car here?
Discussing auto theft and preventative measures.
Tough Times Demand Tighter Retail Security
Every retailer has a unique set of security challenges and, in the retail world, your security challenges never end. More retailers are realizing that using perimeter and anti-virus technologies alone are not enough. As someone once said, it's like locking your doors but leaving your windows open. Now retailers must take a lot more security measures. Here are some vital strategies retailers need to take for preventative measures against retail loss...
What affects your credit score?
The FICO scoring model takes into account the information in a consumer’s credit report, with different kinds of information carrying differing weights. The FICO scoring model takes into account five categories of data:
The Power of Good Measures
Most organizations have a TQM (Total Quality Management) Program. It is the quality of the measures in this effort that will determine the success or failure of it. Here is a short paper I wrote on some interesting aspects of measures.
Leadership Development is Key to Organizational Success
Financial measures are not effective measures you can put on a leadership course. What you can do is measure changes in behavior and attitude in the company over a period of time. The effectiveness of leadership training can be measured through a rolling employee survey. Ask employees how their managers are behaving.
Healthcare Reform: beyond Quality and Cost Cuts: The Brand
Many organizations are focusing, appropriately so, on cost containment and cost/quality performance measures. These will be the ticket to play in healthcare reform. Others are building Accountable Care Organizaions. All appropriate activities. The Winners in Healthcare Reform are also in the process of establishing meaningful, valuable, recognized Healthcare Brands to appeal to those growing numbers of insured under the reform measures. The time to begin is NOW!
Handling PQQ’s in the Correct Manner
The business world is highly competitive and one area where this is very easily seen is the awarding of contracts on the basis of tenders. As a result, there are many measures in place to weed out companies that do not make the grade. One of these measures is called a Pre Qualification Questionnaire (PQQ). Companies and Government agencies that use the tendering process to award contracts use PQQs to find out whether the companies that are desirous of doing their work are actually capable of doing it.
Organizational Measurement and Feedback Pathways and Pitfalls (Part One)
Far too many measures are designed to meet internal needs. They may satisfy management's command-and-control paranoia for "snoopervision" or they're designed to serve accounting information technology, human resources or other support departments. Numerous measures are also highly technical, production- or product What's often missing from these inward measurements is the customer. High performing organizations measure from the outside in along the customer-partner chain. They begin by measuring what's important to customers and pinpointing the performance gaps. Next on the measurement pecking order are the needs of those external and internal partners serving customers. Then attention turns to the people producing products or serving the servers.

Strategic Measurements Guide Change and Improvement
"Crude measures of the right things are better than precise measures of the wrong things." Here are five core measurement areas that provide broad and balanced feedback loops for assessing and improving organization performance.
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