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Finding the Joy in The Journey
When was the last time you felt at peace with yourself and the world, totally in the flow of life? Well, today's the day to reconnect with that sense of peace and to knowing that, even if you feel disconnected from it, the flow of life is all around you. All you need to do is allow yourself to let go of the attachment to any specific outcome. But how do you do that when you are already so caught up in the chaos that is your current thinking? That's a great question so read on to uncover the answer.

If you Can't Eat it or Pronounce it then Don't take it Home!
When was the last time you had a look at the ingredients on your skin care, cosmetics, shampoo even tooth paste? Could you pronounce the names of the ingredients? More importantly would you eat them? This is a must read for anyone concerned about what they put in their body or on their skin.
Why Doesn't Willpower Work For Me?
When was the last time you wanted to make some changes to your health, happiness, financial position, spiritual connection or any other aspect of your life? Were you able to sustain the change until it became permanent? I have some information for you. This information will restore your faith, in your ability to make positive changes in your life by harnessing the power of your unconscious to support you make permanent lifelong change and the reasons why will power does not work!

It's Up to You to Make Customer Service a Positive Experience
Being aware of your attitude and focusing on the Golden Rule will help improve your customer service and keep them coming back.
Customer Service Neutralizes the Efforts of the Sales Force
Companies spend a lot of money on marketing and sales calls to acquire customers. Then they spend money to train and develop their sales teams to improve their effectiveness at finding and closing business. Then, because the people in charge of customer service simply don't get it, they encourage customers to walk away because they aren't wiling to address some of their customers' most basic needs.
Why not be a player!
Are you working too hard? Maybe that's your problem!
A Toddler's Exercise Program - A Recipe for Heart Health in More Ways than One!
I wrote this list when my oldest son, Eric, was about 4 years old. Eric was, and still is, a very energetic boy. One day it just struck me as very funny to think about how different we are as adults. If we were more like kids we could get rid of those extra Calories just going about our normal activities. Have you ever wondered why your kids are so thin? Well, when was the last time that you:
Five Ways to Show Honest Appreciation
Appreciation, whether verbal or as physical shiny gold stars, is perhaps the greatest gift we can give to those around us. In the timeless How to Win Friends and Influence People, Dale Carnegie lists "Give Honest and Sincere Appreciation," as one of his fundamental principles. When was the last time you offered sincere appreciation or a gold star?
Finish Strong in 2009 and Set Up for Success in 2010
A new business season is upon us and with it comes some old challenges and some new ones. Here are three action steps to achieve a strong finish in 2009 and set your organization up for a great year in 2010.
Cold calling is daunting. Got any tips?
Yes I do, in fact - Don't cold call! Not unless you are selling in a way that is radically different or fundamentally better than everyone else. Then maybe you stand a chance, but the odds are stacked heavily against you. I couldn't tell you the last time a cold caller cut-through and engaged me emotionally over the phone. In fact, I dare say I have never purchased something from a cold caller.

Building Your Emotional "Fallout Shelter"
There's only one simple (but not easy) approach that we can take that will shelter us from these emotional flash-backs from midlife trauma: beware of free-floating emotions! By that I mean that we can actually train ourselves to spot emotions that come out of nowhere and that seem . . . well . . . just wrong.

Be a Sales Rock Star: Something for Nothing
When was the last time you gave a client something for nothing? If such a generous thought hasn’t crossed your mind in a while, you may be missing out on an opportunity to do a good deed while staying on the person’s radar. The simple act of giving may even increase the value of your business. What’s even more amazing is that some of the most valuable gifts and services are intangible, so they won’t cost you a penny. Providing a small, added service at the right time will set you apart in your client’s mind.

Be Your Most Unstoppable Self
When was the last time you really, really wanted ice cream at some crazy hour of the day - and actually went to go get it? Or maybe you had an urge to call someone right NOW - so you did it right that second? Or someone stood in the way of you doing something you really wanted to do, so you figured out how to do it anyway? In case you haven't seen the pattern yet, these are all examples of you being unstoppable because the thing you wanted was greater than the thing that could have stopped you.

Let Your Hair Down
When I first named my business, MasterPeace Coaching & Training, I envisioned all my clients playing BIG, peacing out and having a good time. I had no idea how many people thought that you either made a lot of money or you had fun. They didn't think it was a reality that you could have both.

Writing Tip: Follow basic email etiquette for greater productivity
Poorly written emails today suffer the same consequences as poorly written memos and letters of earlier times. So, when writing emails to your colleagues and clients, remember to create a professional image by following these simple guidelines. As you do, you will help others meet important deadlines and keep projects on target.

HOW CAN A LIFE COACH SUPPORT ME IN GETTING WHAT I WANT ???
What do you want? What do you really really want? When was the last time you asked yourself that question? Most of us are wrapped up in the day to day of our lives, and like a hamster, we run and run as fast as we can, panting and puffing, making a lot of noise running within his wheel, only to come out to have a look around and see that everything is the same, in exactly the same place. Nothing has really changed. From time to time, it is just necessary to stop and ask ourselves, what we want and if we are "running" in the direction of our dreams, and unlike the poor little hamster, going nowhere!
Bank Stress Tests?? What Stress?
So by now you’ve heard the unofficial results of the bank stress tests. Only ONE, that’s right, ONE bank out of the nineteen tested is in need of additional capital.   SHOCKER!!  I mean really, did anyone actually believe that the government would do more damage to the already-fragile banking system?  

Overcoming the fear of failure and rejection
There are many negative emotions that we all experience on a regular basis, for various reasons and which can crush or confidence and self belief. In my research into what makes some people more successful than others in exactly the same situation, I have discovered six ways to "Switch" your mind to a positive outlook, any time you need to.

No one sees a Naked Telemarketer
In my humble opinion, cold calling is a waste of time. When was the last time you purchase something from a cold call telemarketer?

Where do you look for answers?
In this day and age, the internet is a great place to look for answers for your burning questions.

3 Quick Copy Tips to Boost Web Sales
When was the last time you reviewed the copy on your website? Here are three quick, no-cost activities you can do to boost sales and value on your website now.
EXPRESS YOUR LOVE!
In order to experience love from others we need to experience and express love for ourselves first. Part of how we can express love for ourselves, is to share our love with others. You can deepen your self-love through healthy outward expressions of love for others. These questions will help you start thinking about how you want love to show up and be expressed in your life.

What Do You Expect From Your Coffee Shop?
You can walk down any high street and almost every tenth shop is some sort of eating place or coffee shop. They spring up here there and everywhere, don’t they? And the good ones are always busy.
Five tips for Maximizing Training and Creating Sustainable Learning
How much time, energy and money have you invested in Cheese, Fish or other “flavor of the month” training initiatives and had little to show for it after a few weeks? Here are five suggestions for you and your company to improve learning and retention in your organization.
Are You a Rookie or a Pro?
In a recent study at Cornell University, it was found that people who are arrogant about what they know are incompetent. In other words incompetent people don’t know that they are incompetent. That also matches a study that found that average and mediocre sales people consider themselves outstanding or peak performers. How come on average, the top 25% of a sales force generates nearly 60% of a company’s actual sales increases?

Lean Marketing
What is Lean Marketing and how can your business benefit?

What's changed with you?
So many subtle changes happen in our life that we fail to notice because we are just too close. Buts its the progress that we have made that can give us inspiration and opportunity to do more.
How can you give your customers more time?
Time is that asset that noe of us have enough of. Its also the one thing that stands in the way of customers doing business with us. By respecting time and finding ways to help your customer save time you will be sending an important message that you care.
Top 7 Sales Skills to Increase Sales in 2009 Regardless of the Economy
Being a top sales producer extends beyond your technical sales skills into your personal or self leadership skills. You must have knowledge of the results from your marketing and selling actions along with incredible self leadership skills. These seven sales skills can potentially deliver far more results than any technical selling skill such as fact finding to closing.

How to quickly and easily make more sales by using this simple tool
One of the leading causes of losing a sale is not knowing how to respond when a prospective customer raises an objection. I call this the "deer in headlights" syndrome. You can easily solve this problem and confidently counter any objective a prospect raises by doing this...
How Current are your Training Programs?
It's no mystery that companies are downsizing. How much knowledge are you letting out your door when you lay people off? What happens when jobs are combined? Are the employees who remain fully trained on their job requirements? Is there still a trainer 100% dedicated to training on a regular basis? What about your training materials? Are they still relevant. The business climate has changed and you have new challenges that perhaps you never faced before. Is anyone addressing these issues with a program that will teach your sales personnel how to sell to the new mentality of your customers?

Stress-Free Selling® - Tough Economy, Tough Competition
On May 15, the New York Times reported that starting this Fall, Turner TV is offering advertisers spots that capitalize on the content of the movies! Hearing this, AMC cable network created Audience Identity Metrics so they can offer packages to advertisers that are tailored to the behavior of the consumers who watch those movies. Contextual online advertising is commonplace, and while online advertising grows, it is changing the way advertisers think about traditional print media. Publishers Information Bureau recently reported consumer magazines ad revenue decreased 1.2% the first quarter 2008 and ad pages sank 6.4%. This is a brief State of the Advertising Industry. All real estate related businesses are down as are luxury items and many other industries due to our economic environment. Here's the point, if you...
Increase Sales By Harvesting Instead of Farming
Are you a sales professional who harvests or one who continues to farm all with the goal to increase sales? What makes more sense?
How To Make a Great First Impression
Personal grooming and the clothes we wear make an impression when we meet a person for the first time. Hopefully it's a good impression. However I don't want to talk about this aspect of making a good first impression right now. Rather, I'd like to share six tips for making a good first impression...
Small Business Tips – Focus On The Results!
In this small business tips article we will be covering something that at first glance seems intuitive. In business results matter – if you don’t get results you don’t have a business. It amazes me the number of businesses who do things without stopping to work out if they are getting a result. So here are 5 areas where businesses commonly do things and don’t know if they are getting the right result

Using Audio On Your Website
When you are looking to do business online, you already know that your website plays a huge part in what you are trying to do. It is the method that you use to reach out to your audience, but when was the last time that you thought about what that really means?
Stress-Free Selling® - Don't Talk Price Until...
Don’t Talk Price Until... They’re Ready to Buy! Almost every salesperson has experienced the “How much does it cost?” disqualifier disguised as a question within the first minutes of a sales call. In these instances, whatever price you give, the response will most likely be “Your price is too high” or “My budget is spent.” Whether you get knocked out within the first few minutes or after an hour long presentation, you are prolonging the sales process...in some cases indefinitely when you talk about price before they’re ready to buy. So what can you do?

How to Handle Objection When You Cold Call
We’ve all had the somewhat startling experience of thinking things are going really well during a cold call, and suddenly someone pulls back on us. They give us an “objection,” or just say something to end the conversation. Most of us have been trained to overcome objections during our cold calls, and keep moving forward. The thinking is that if you’re persistent enough, then you’ll make the sale. In other words, we’re supposed to bypass people's objections and concerns because we’ve already decided for them that they should buy what we have to offer.

Three Steps to Empathetic Listening
An article of 1165 words describing three steps on how to master the skill of listening.
Seven Questions for a Reality Check
Every so often, it’s important to assess the status of your life. Time moves along and you’re busy doing stuff. By taking the time to reflect on what’s going well – and what’s not – you can turn the steering wheel of your life and head in a different direction. If you don’t stop to assess, you might be lost on the road of life and not realize it!
Buy the Latte! Retirement is a Lie
Here’s how to calculate the amount of money you’ll need at retirement: 1) Whatever you have now; plus 2) Ten million dollars. That sounds like enough to make you feel safe, right?....
Embrace The Life You Deserve!
Life happens to us sometimes and we can feel beaten down and stuck. There may be many obstacles placed on your path..
The Magic of Thinking Big... Or Even Bigger Still
When I run seminars I ask people to set goals for the coming year. Few set what I would call big goals. Let’s say I am working with a sales team and I ask what they would all like to sell this year. Few tell me a figure that is significantly at odds with the target given to them by their managers. So if their manager has targeted them at 250k of sales they will tell me their goal is 250k of sales or at the outside 300k. Why not $1 million?
Tune In - Give the Gift of Listening
Think of a time you were conversing with someone. As you talked with them you noticed the lights were on, but nobody was home. You may say they were in la la land or daydreaming. When was the last time you got the blank stare from someone? We have all probably experienced chatting with a friend or having a discussion with our spouse only to realize they are off in another world.
Time to Chuck a Sickie!
Why should your employees have all the fun?

A Business without a Business Plan achieves everyting in it
Yet....why do they have so little impact..... The one-Page Business plan that works and works and works...
Who Else Wants To Know The Top Management Skill - Follow This Proven Technique
In the world today, as a manager you are paid to perform a number of tasks. However, you are paid to 'get things done' and as a manager that means making your staff as productive as possible. It's easy when you know how.
New Gadget - Things You Should Do?
You've just purchased, or received, a new portable device, a gadget. Other than learning to use it what are some of the things you ought to do? Here are just a few things.
Performance Expectations - 5 Tips and 5 Questions
Performance Expectations to clearly explain what is expected of your people is a vital and fairly obvious first step in any organisation. Yet it fails to be happen so often! So, here are some simple ideas to help you get the very best from your people...
Relationship Building - 5 Tips and 5 Questions
By building great relationships in your organisation, you will shift the baseline way up. So that when you need to manage, it will be much easier. Think how climbing a mountain from sea level is so much harder than from a camp half-way up.
Planning for the New Year
It’s nearly the New Year again and time for a review of your business and a bit of planning for the New Year. Helen Dowling from Exceptional Thinking gives her top tips for making this work in your business.
What Do I Want?
It happens before we know it. One day we're outside relaxing by the pool thinking of little else except whether to put on more sunscreen; then suddenly we're wrapping ourselves up in winter coats and heavy blankets trying to shake off the cold. We start saying things like, "This year has gone by so fast!" Or, "Where did the time go?" Or, "Can you believe it's already December?" Yes folks, there's no escaping it...
Product Maps
Having a "path" for your clients and customers to follow can make an incredible difference in your business. The best way to understand this concept and put it into practice for yourself is to be a student of others. The most successful entrepreneurs that we all know, respect and envy do just that!
The Little Things
The inner world of the soul asks us to take it slower, pay attention to the small things, appreciate beauty, bless and savor our relationships, and care for our bodies and the earth. Tom Daly

Take A Vacation
Why it's necessary to get away from work from time to time and why if you are an employer it can actually make you more money if you force your staff to.

Other when was the last time Related Articles

Managing Your Time 20 More Tips
Every day we hear someone say, “I am so busy. I just don't have enough time to get things done!” And I imagine each of us has fallen into that same feeling from time to time. Are you a good manager of your time? Could you improve upon your use of this limited and precious item called time? If we are honest, the responses are probably “No and Yes.” As part of my business coaching and strategic thinking and planning consulting work, we do work on improving time management of individuals and of teams. We search to find more time by becoming more efficient and much more conscious about how we spend our time. Here are 20 more tips I have found to be helpful in managing one's time.
“Time: Is It Our Enemy or Our Friend? Choosing Time as A Friend, According To Your Strategic Thinking Business Coach”
It is probably safe to say that many, if not most, people struggle with the management of their time. Time is priceless and we each are allotted the same 24 hours each day. However, it seems there is an eternal struggle with the clock and that we are very challenged in trying to mange out time. The sense of pressure and constant urgency at home, at work, and elsewhere in our daily lives leads to us believing that there is simply never enough time. Can we see that it is not time itself, but the use of time that presents us with our conflict? So what can we do? How can we deal with this conflict and choose time as a friend? Succinctly expressed, It would mean that we make peace with time and declare time our friend. Here are seven (7) suggestions from your strategic thinking business coach.

The Gift of Time
Time is one of my favorite subjects. Time is actually the most precious resource we have. Everyone starts their week with the same amount of time. Time is not a discriminator nor does it have any favorites. Time is fair and always ready to serve anyone who understands it. How we use the time we are allotted each day will have a definite impact on our outcomes or results. We are stewards of how we invest our time each day. We must treat time as more precious than money. Being good stewards of time will unlock the key to success in our lives and businesses.
Extreme Self Care - Taking Time For Your Life
If you’re like me, you’re almost always on the go. Whether you’re juggling projects at work, balancing your personal and professional lives, or being there for the people you love, your available time may constantly be stretched to the limits. When was the last time you really took some time just for yourself? I’m not talking about family time, time with friends or sleeping time. I’m talking about time that you set aside to do something for you that you really enjoy.
Beware Time Liabilities
Are you surrounded by Time Liabilities? I define a Time Liability as: a) anything that consumes time unnecessarily or b) anything that causes you to spend time in activities that are less profitable than your most profitable activity. If your filing system causes you to spend extra time doing $9 per hour clerical work, trying to find that important document you misplaced, then you have a Time Liability. If your workspace is so uncomfortable that you have to spend time at a chiropractor every month to correct your spine alignment problems, you definitely have a Time Liability!
Fighting Time!
Do you feel you’re in a constant battle with time? Does time seem to be winning, no matter which technology, process, and system one uses? While the amount of time in a day, week and year remains the same, people are attempting to fit more commitments into the same finite time spans. After many years of observing and working with senior management, I have found a fundamental flaw in how they approach time. This flaw causes significant bottlenecks in their companies. Worse, their poor leadership regarding time strategies causes others to have problems with time.
Time Management & Productivity: Can You Really Manage Time?
Time Management is an oxymoron. We can't manage time. Time moves at a relentless, constant pace. Productivity and time are closely related. If time can't be managed, how do we increase productivity? This article offers a radically different view of "time management".
No Time? …5 Steps to make the most of your days
Time, time, time - most people I come in contact with seem to lack it. And the challenge is that the only way to Make Time is to Take Time and, YOU are the only one who can take it. Here are 5 effective steps that can help you to succeed.

Are There Really Enough Hours in the Day to Be An Internet Marketer?
I have been asked time and time again, how much time I spend as an internet marketer. While my answer may be a little bit different than others, they may also have different results. See I started out as a part time marketer while I was still working 70+ hours a week. Wonder when I found the time?
Business, Politics and an Election
There is a revolution underway in our country and I hope that we find people who’ve managed in chaos before and gotten good results. I’ll borrow a couple of lines from the biblical book of Ecclesiastes. “To everything there is a season, and a time to every purpose under the heaven; a time to get, and a time to lose, a time to keep, and a time to cast away.”

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