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Silence Is as Good as Gold
A vital key to sales success is listening. The ability to listen well is absolutely indispensable for success in all human relationships and is probably the single most important skill for today's selling professional.
Hit the Pause Button and Watch Your Business Grow
Most people believe that to be good in sales or customer service, you have got to be a good talker. You often hear people say, "You have the gift of gab; you should be in sales!" Nothing could be further from the truth. Many top sales people are defined as introverts on psychological tests-up to 75 per cent of them. They would much rather listen than talk in a sales situation. Poor salespeople dominate the "talking," but top salespeople dominate the "listening." Sales and customer service superstars practice the 70/30 rule. They talk and ask questions 30 percent of the time and then listen intently to their customers 70 percent of the time.

Other white magic Related Articles

The Ultimate Fighting Champion: Dana White is Born
The Ultimate Fighting Championship (UFC) used to be nothing more than an underground fighting league, and one which was scarcely accepted in the U.S. That was, until Dana White came along. White transformed the UFC into one of the most mainstream and popular sports on the scene today. By cleaning up its image and marketing it as a legitimate sport, White was able to create a successful organization, whose events can now be seen on television in more than 35 countries around the world.

Stepping Into the Ring: The UFC Fights Back
“It was around 1997 or 1998 that it all turned around for us,” says White. “We were all boxing guys and I used to think UFC was a joke. I would say, ‘those guys would get their asses kicked by a boxer.” That was, until White and the Feretti brothers began taking Jujitsu lesson, which White says, “opened our eyes to a whole new world. It literally changed my life.”

How To Attract Clients: The Magic Formula
Ah, those magic words – "Attract Clients". Virtually every professional I know loves the idea of attracting clients, and would be even happier if there was a “magic formula” for accomplishing it. Well, actually there is a formula that works like magic for attracting clients to you. And I’m going to

Best Practices: Creating a Successful White Paper Program
A white paper program is a curriculum of organizational elements and best practices that support companies in delivering a schedule of targeted, well-written white papers over a period of time. A white paper program helps differentiate a company’s approach to technology, positions the company as a thought leader, clearly defines the benefits of proprietary solutions to prospects and investors, and enhances credibility among business leaders and decision makers. This paper reviews best practices for creating a successful white paper program.
Your Limitations - Are they a Black Swan?
umor me for a moment today. Please close your eyes and envision a swan. Now, take a few moments and describe that swan. What words did you use? White, graceful, bird, clean, dirty, ugly duckling, etc. Long ago, in Europe, everyone believed that all swans were white. Why was that? Well, it was because all anyone had ever seen were swans that were white. Everyone thought that until in 1967. That was when Australia was found as well as the black swan. So what does this have to do with organizing or productivity? Keep reading to find out! Don't limit yourself!
SEO Page Rank - It’s not about Who YOU Know… ...It’s About Who Knows YOU
Search Engine Optimization (SEO) is part science and part magic. Well, maybe not REAL magic, but there is a lot going on behind the curtain that most folks never get to see. Scoring a Top 10 listing in Google requires a scientific approach towards getting a lot of little pieces set up correctly. And then there’s that hunk of magic. If we were to give that magic portion a name, it would be called “Page Rank (PR).” PR is the technical term for an unknown, unrevealed, unpublished “magic formula” that Google uses to measure a website's link popularity on a scale from 0-10. So how does Page Rank (PR) get calculated?

How to Rank High on Google - Aggressive White Hat SEO Tips
The following aggressive white hat SEO tips will take your site to the top of Google. Avoid black hat tactics and stick to ethical white hat SEO to grow your business.

How did Joe Girard use the 'Magic' word to become the world's greatest retail salesman?
This magic word made Joe Girard the world's best retail salesman for 12 years in a row. You too can easily use this magic for your business.
The Magic of Measuring
When you hear the word magic, what's the 1st thing you think of? Peter Pan? Harry Potter? For me, magic immediately evokes something so powerful that even I can't screw it up. And that's exactly how magic numbers and measuring work. My goal with this article is to help you get a perspective quite different and apart from what your accountant or financial adviser may suggest. And it's probably the best thing you could ever do for your business - making it fool-proof. Even better, it's MAGIC!
Get Your Sales Force to Perform Magic and Make Sales Appear!
I just finished a great novel called Law of Nines. A traveler from another world visits Earth in hopes of saving her own world. They have no technology where she comes from but they do have magic. Alex, the main character, just can't wrap his hands around the magic. Jax, the alien, tries to help. She said, "that little black thing you talk to where messages appear - in our world, that would be magic but we would do it without the black thing. That box that brings you up and down in a building - to me that's magic. Those enclosed carriages without horses to make them travel? Magic." Neither world could live without what they have but they simply have different names for them. We don't talk about it much but sales has a lot of magic to it.
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