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The Best Decline Letter of All-Time: Edmund Wilson
Edmund Wilson, recipient of both the Presidential Medal of Freedom and the National Medal for Literature, was one of the most prominent social and literary critics of the 20th century. He realized, like most uber-productive people, that, while there were many behaviors needed to guarantee high output, there was one single behavior guaranteed to prevent all output:

Effective Business Communication Counts On Lean Writing Skills
In a business communication world saturated with near-instantaneous electronic messages, I start with the premise that the people you're writing for are too busy to absorb massive clots of verbiage. I'm talking about numbers of words as well as the length of the words themselves. Any thesaurus can give you a multisyllabic replacement for a lean word that hits the spot. Likewise, any bureaucrat or consultant can pile jargon-choked paragraph on top of ponderous paragraph. But to what end? In a way that might not have occurred to you, effective written communication is really about tone. The best advice I ever got about business writing skills can be summed up this way: "Be yourself, warm and personal. You're writing to real people, not an organization." Another take: "Write as if you're conversing with an intelligent friend."

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Revving its Engines: Harley-Davidson Goes Hog Wild
After the success of their first three models of motorbikes, Harley and the Davidson boys all plunged themselves wholeheartedly into the newly formed company. Walter Davidson became the company’s first president, while his brother William handled much of the human resources, and Arthur handled sales and the establishment of a dealer network. William Harley served as the company’s chief engineer and treasurer. Together, the four worked day and night to get their business off the ground and running. “We worked every day, Sunday included, until at least ten o’clock at night,” recalled Walter Davidson. “I remember it was an event when we quit work on Christmas night at eight o’clock to attend a family reunion.”

How to Do The Impossible: Create a Paperless Life, Never Check Voicemail Again, Never Return Another Phone Call…
“I must create a System, or be enslav’d by another Man’s.” -William Blake
William Hewlett and David Packard Quotes
William Hewlett and David Packard Quotes
Mistakes Were Made, Now Recover
William F. Buckley Jr. passed away this week. I was lucky to know him and he taught me some important life lessons.

A Funny Sales Training Story
Then the fun began… After the first night with his 15 people William came back and reported no sales. Nothing new there for William. It only gets funnier. At work the next day only 11 of his people showed up for work and I questioned William who proceeded to inform me that he was weeding the garden and he was just keeping the best people. Well that night he came back with his crew and again there were NO sales. Again no surprise.

William Wrigley Jr. Quotes
William Wrigley Jr. Quotes
William Harley
Of all the truly remarkable small business success stories, the story of William Harley is one that inspires and moves people to action. Born in Milwaukee, WI in 1880, William S. Harley became lifelong friends with his neighbor Arthur Davidson. The product of their friendship would impact several generations, inspire a strong subculture and in some ways a nation: the Harley-Davidson motorcycle. In 1901 William drew up plans for what he called a "bicycle motor." In essence this was a small motor meant to be attached to a bicycle and propel it. No motors really existed at the time so all parts for this motor were handmade at a friend's shop by Arthur and Bill Davidson. This is starting from the ground up on the level of extreme.

“The future is here. It’s just not evenly distributed yet.”
The title of this post is a quote from William Gibson. Whoda’ thunk a science fiction writer would have such a compelling insight into the power of the E-Rep?
Stages of Corporate Life
“All the world’s a stage, And all the men and women merely players; They have their exits and their entrances; And one man in his time plays many parts, His acts being seven ages.” As You Like IT – William Shakespeare

From "Good to Great" as a person. Here's my personal answer.
I'm in the middle of answering this email from a reader: "I have a personal question for you that may help other subscribers deal with the ups and downs of being in the sales profession. Honestly, how long did it take YOU to become a 'good' salesman?" William.
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