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Tips On Dealing With Delinquent Clients and Customers From Your Strategic Thinking Business Coach
Business owners know all too well that dealing with delinquent clients and customers is a necessary part of running his or her business. And many of those business owners are not proactive about pursuing those delinquent clients and customers. Your Strategic Thinking Business Coach strongly recommends that all business owners (especially small business owners) use strategic thinking to develop a plan to actively and aggressively pursue those delinquent accounts. Collecting overdue bills while maintaining good relationships with clients and customers requires very strategic people skills. Your Strategic Thinking Business Coach offers the following tips on how to deal with delinquent clients and customers.

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How to Solve Problems the Right Way
Problems are always going to arise. There is no escaping that fact, but there is a right and wrong way to address the problem and find the solutions. Read the following to gain perspective on the right way to deal and solve problems.

10 Tips for Sending Email
This week I was working with another coach on a presentation by phone. She wanted to see the description I had written of my presentation so I quickly sent it off to her in email or so I thought. When she didn’t receive it I checked my “Sent” file. Whoops! I clicked on the wrong person in my Outlook address book. Same first name but different last name! How embarrassing! Here are some tips for writing email. Remember your email could end up in the wrong hands so be careful!

Why Do-Not-Reply@DomainName.com Is a Terrible Idea
The problem with sending email from a non-existent address is that, eventually, it will trigger spam filters. You see, when your readers have a question or a comment, they are going to reply to your email message, no matter what your sending address says. And those messages are going to bounce.

A Shared IP Address Isn't Always So Bad
If you have any interest in email marketing, you've probably heard me extol the virtues of using a dedicated IP address for sending your mass communications. The rationale is that if you're using a shared IP address, you're basically at the mercy of every other marketer who is also using that IP address.

Listen to the Voice of the Customer?
A great tool is the Kano Model that measures three types of Customer needs. Its premise is that if you only do what the customers tell you to do, you are only meeting one-third of the equation. You also have to address performance needs and excitement needs. It is great tool to use so that you can address these issues in step two of the process below.

Are You Settling For Something When You Shouldn't?
Do you continue to justify things that shouldn't be justified? You don't have to settle for something that yields subpar results. Learn here how to address problems that are affecting your business and make changes that address the issue at hand.

It's Not MY Fault...REALLY!!!
Let's face it, it can be daunting to realize you are the one who didn't do it right. To make matters worse, it can be even harder to see it. We can think we did things right and still be wrong. We can be told and refuse to believe. In B.C. people were told the earth was round but rejected it for thousands of years. Instead they thought it was flat, stationary and the center of the universe. They were wrong...for hundreds of years. And just like the person who believes his results are not his doing, he is wrong as well. Somewhere along the way, many people became fearful of failing. As a result, some don't try while others refute their participation in causing an outcome. They detach themselves from poor results and believe they weren't responsible while thinking there is no harm being caused...WRONG AGAIN!

Proving customers wrong only makes them right
You better believe it! Does it really matter if you're right? Yes it does, but not at the expense of making your customer wrong. If I had to choose between being right and losing a valued customer and being wrong and helping my customer see the situation as their opportunity - I would be wrong every time.

What’s The Best Financing & Funding In Canada For Your Business - Tips On A Corporate Bank Loan
Information on how to address success via a corporate bank loan for the financing and funding of your business . Bank facilities and pricing are the best solution for your finance needs, IF .. you know how to address the bank process.

Ways To Make Objections Disappear
Generally, they have a question, concern or objection that you don't know about. If you don't address those concerns proactively, the on-the-spot sale probably won't happen. The person will leave with their question unresolved. So how do you address an objection if you don't know what it is? It's easy! Here's how: 1. Identify

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