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10 Tips for Sending Email
This week I was working with another coach on a presentation by phone. She wanted to see the description I had written of my presentation so I quickly sent it off to her in email or so I thought. When she didn’t receive it I checked my “Sent” file. Whoops! I clicked on the wrong person in my Outlook address book. Same first name but different last name! How embarrassing! Here are some tips for writing email. Remember your email could end up in the wrong hands so be careful!
Lesson #4: Create a High Hiring Bar
One of the biggest factors behind the amazing success of Amazon is the people the company has behind it. From day one, Bezos has made it his priority to hire very carefully. He wanted his company to have a long shelf life, and knew that with his staff, he would be creating an enduring culture.

Sales 2.0 - Answer to Our Prayers or Costly Distraction?
Every day I read, hear and get asked about the various modern methods for salespeople to meet, engage and get in front of prospects. Every day, the emphasis moves a little further toward the Sales 2.0 approach to getting found - LinkedIn, Blogs, Facebook, Twitter, E-blasts, and Youtube.

Two Types of Women Business Owners Respond to Hiring the Wrong Person
In certain situations, a new hire just doesn’t fit the bill. Despite everyone’s best intentions during the hiring process, sometimes the poor fit doesn’t become obvious until a new team member actually starts working. Different business owners are bound to handle such a situation in different ways. This article details the different ways two types of female entrepreneurs may react when they’ve hired the wrong person.

Handling a Bad Hire, Part 1
Sometimes it doesn’t become clear until a person has actually started working for a business that she simply doesn’t fit with the team. Whether she doesn’t do what she’s supposed to, takes too much responsibility or just has a personality that doesn’t mix, a business owner, as team leader, must decide what to do. This article outlines the different ways different types of female entrepreneurs may handle the situation.

The Interview Process in a Nutshell
Have you ever thought about the full cost of hiring a new employee? There are the obvious costs: placing an ad, the wages spent on time looking at resumes and conducting interviews, pre-employment physical, reference checks. Then there are the less obvious costs: wages for training time of both the trainer and new employee, lost productivity while the position is vacant, lost productivity while the new employee learns and gets up to speed, the cost of mistakes. When you add it all up it definitely motivates you to minimize employee turnover, doesn’t it? And there are many strategies an employer can utilize to create an environment that inspires employee loyalty. But the first and most important step is making the right hiring decision.

How to Delegate Properly
Leaders are expected to constantly concentrate their time on activities that nobody else in their team can perform. They are miracle doers, business saviors and thus, they do need to delegate. Delegation is defined in the Harvard Business Review as”the transferring of a specific duty from one person to another and includes the transfer of work as well as accountability for that work”. Delegation is an indispensable tool in a leader’s time management toolkit reflecting a leader’s calculated decision as to which tasks to do him/her self and which tasks to move forward and to whom. It allows a leader to put into effect his influence and handle his own responsibilities more effectively while simultaneously developing the skills and abilities of his team members.
Building A Phenomenal Sales Team Without Going Insane In The Process
Your sales force is the front line of your business. It is not only important to choose your team wisely, it is equally important to know how to keep them.
How to work with your HR dept so they save you maximum time and money.
In the business world we have a short list of traditional sources of interdepartmental friction. One of these "hot zones" is the intersection of HR and managers, who can easily find themselves at odds.

Add dollars to your bottom line by hiring well
Many business owners don’t take the time to calculate the cost of hiring the wrong person against the benefits of hiring the right one. Get it right and you can make your business a substantial amount of money. Get it wrong and watch those dollars disappear – literally.
Leadership: These Seven Challenges Help Managers Succeed
We learn best from experience. Even though the school of hard knocks is time consuming and expensive, no amount of management training can completely prepare you for what you will experience as a manager. These seven challenges and experiences help managers succeed.
The Truth About Staff Who Can't Perform
What you need to do is get people who can't do the job, into a job that they can do or get them out of your team. This article shows you how.
Building A Phenomenal Sales Team Without Going Insane In The Process
If you are looking to start a sales department or simply build the team you already have in place, there are some things you should do to make sure you hire the right people and take care of them once you find them. Here is a short guide to building a sales team.
The Keys to Finding Good Help
The success of a small business is dependent on having good help. Without it, the business just cannot go to the next level. The clearer you are about what you want and the clearer your communication about expectations, the closer you'll come to getting it. Learn the steps and actions recommended by Business Leadership Coach, Marian Banker.
Are You Making This "Kiss of Death" Sales Mistake?
Where are YOU making assumptions about your customers? The 2 turkeys that were trying to sell me were making judgments on my age, looks, who was with me, who was driving my car, as well as the words I used. Except that they were WRONG ABOUT EVERYTHING. And you know this rule - because I'm sure you heard this from your mother:

Top 10 Keys to Getting Through and Getting Heard
It is a lot more difficult to address getting through in a short article than it is in a book or through training and coaching but I'll give it a shot. Following are the 10 Keys to Getting Through and Getting Heard:
Sell Them What They Want
Imagine you’ve decided you want a red mustang. You can just see yourself zipping around corners hugging the pavement. You see heads turning in admiration as they watch you whiz past. You can almost feel the wind in your face as you cruise along with the top down. You envision heads turning staring at you and your red hot car when you stop at the traffic light. You know they’re thinking if only it could be them.

How to Build Your Own EBusiness at the Touch of an Autoreponder Button
You have been told time and again that one of the most difficult hurdles to building an online business is building a list.... The truth of the matter is--that it is only difficult if you do not know what you are doing. The fact of the matter is--with the right, readily available, tools and tips it is downright easy to do.
Breaking the sales barrier
Sales with ethics and values is the key to two critical aspects when building and maintaining a strong and productive sales team. To these values add inspirational leadership and a clear and precise product knowledge and simple sales skills and watch the sales grow.
If You’re Not Selling . . .
Are you working hard, but not getting the results you want? If you’re a professional salesperson and you’re not selling, checkout these tips.
10 Things You Should Know Before Hiring A Freelance Copy Writer
If it's a large project, ask to see a draft of the first piece or section before the writer does any more work. That way if you need to make any major changes you can do it before they get too far along and costs go up.

Lessons to learn from the book Good to Great
While the companies in the book Good to Great are large publicly owned corporations I believe that many of its lessons can be applied to small, privately owned businesses. I regularly recommend it as essential reading to our clients, who are all small business entrepreneurs. Here are some of the lessons to be learnt from Good to Great.
How To Use Assessment Centers To Your Business Advantage
What is an assessment center? Who needs them anyway - and more to the point, what's the value in using them for a business owner. Here's some ideas...
Sam Walton: A Charismatic Leader
Sam Walton of Wal-Mart Stores Inc. has been quoted as having said it takes just seven days for new employees to start treating customers the way they are treated at work. All the customer service skills and training in the world can be undone in only one week if an employee is treated poorly by his or her co-workers or boss.

Other wrong person Related Articles

Balance Your Life Simply By Changing Your Attitudes and Beliefs
If you’ve got your life in balance, you will be a much happier person because then you’ll be living the life that you choose. At this point, you might be skeptical…wondering, “Hey, if life balance is so great, why isn’t everybody looking for it?” Actually, everyone is looking for life balance in some aspect, even if it’s only subconsciously. The problem is that there are any number of things that get in the way, and when a person gets into a rut, it is difficult to get out. Even if the rut isn’t fulfilling, even if it rubs you the wrong way at times, inertia tends to keep us in our ruts. And that’s a real shame.
10 Tips for Sending Email
This week I was working with another coach on a presentation by phone. She wanted to see the description I had written of my presentation so I quickly sent it off to her in email or so I thought. When she didn’t receive it I checked my “Sent” file. Whoops! I clicked on the wrong person in my Outlook address book. Same first name but different last name! How embarrassing! Here are some tips for writing email. Remember your email could end up in the wrong hands so be careful!
Proactive Leaders Apologize Now
Would you like to know about twelve strategies proactive leaders draw from to make things right when they have done wrong by a staff member, colleague or customer? Selecting the right strategy to meet the needs of the situation and the person is critical and often requires a bit of coaching. It also takes a good amount of genuine humility to apologize when you have done wrong by another person. However, appropriate apologizing is an investment in healthy, trusting relationships with others. Read on to discover key tactics for apologizing effectively to others and building interpersonal trust and rapore.
Misleading Mind-Sets, and Powerful Heart-Sets
Mind-sets can be accurate from a rational point of view but still be wrong. For example, a management professor at Yale University once responded to a student's proposal of a reliable overnight service that it was a "concept that is interesting and well informed, but in order to earn better than a C the idea must be feasible." Fred Smith went on to found the Federal Express Corporation. In the end, the professor's mind-set was wrong because his idea of what was feasible was limited. What is feasible, functional, possible, or proper to one person may be utter nonsense to a person who is working from the heart.
Add dollars to your bottom line by hiring well
Many business owners don’t take the time to calculate the cost of hiring the wrong person against the benefits of hiring the right one. Get it right and you can make your business a substantial amount of money. Get it wrong and watch those dollars disappear – literally.
Parallel Synchronized Randomness
The person you happen to meet on the sidewalk who knows a person you should meet. The phone rings, it's someone dialling a wrong number but somehow you get to speaking and she knows all about the answers that you are seeking. You get a flat tire driving to work and someone pulls over to help you and it just happens that this person knows someone that you have been trying to meet and makes the introduction. The book that just magically appears on your desk one morning that no one knows how it got there, but carries within it the secrets that you have been searching for. Life is as big a miracle as you want it to be.

Compensation and Performance
Does compensation really drive top performance? Well we've certainly seen a lot of people being paid a lot of money for not performing so what's up? If you have someone who is the right person for the job and they have shown promising results then it is probably a good investment to up the compensation. But compensating the wrong person is never going to make them the right person for the job. And your results will suffer in 9 different ways. What questions should you be asking yourself as you consider executive compensation approaches?
How to Hire the Right Person for the Right Job
Part of good leadership requires skill in the hiring process. Good leaders know that retention of productive employees affects the bottom line as well as morale and growth. Recruiting, training and then terminating someone are never desirable. There are many good candidates you could hire. However, even though they may have certain desirable skills, they may not be right for the job at hand. The key is not just to hire the right person, but to hire the right person for the right job.Taking the time to make the correct hire in the first place is worth all of the effort it takes. The right person in the right job will be productive for years to come. The right person in the wrong job will cause problems, waste time, and expense and send you back to square one again.
It's Not MY Fault...REALLY!!!
Let's face it, it can be daunting to realize you are the one who didn't do it right. To make matters worse, it can be even harder to see it. We can think we did things right and still be wrong. We can be told and refuse to believe. In B.C. people were told the earth was round but rejected it for thousands of years. Instead they thought it was flat, stationary and the center of the universe. They were wrong...for hundreds of years. And just like the person who believes his results are not his doing, he is wrong as well. Somewhere along the way, many people became fearful of failing. As a result, some don't try while others refute their participation in causing an outcome. They detach themselves from poor results and believe they weren't responsible while thinking there is no harm being caused...WRONG AGAIN!

What Customers Really Want & Why Finding the RIGHT Copywriter Matters
Putting your marketing message in the wrong hands can be hazardous to the health of your business. Take precautions to ensure that your copywriting is being handled by the right person for the job.
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