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yankelovich Tagged Articles
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ILLUSION AND THE DEATH OF QUALITY
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| Illusion--the belief that things are different than they really are--may be the biggest of all barriers to organizational success, high productivity, and ever-increasing levels of excellence. They may be the most devastating of all organizational enemies, but they seldom get addressed in a meaningful way.
This article discusses how to identify, expose and shred illusions that keep your organization from flourishing. |
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